Head of Sales & Hospitality | Limpopo
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a well-established, conservation-led Big Five private game reserve in Limpopo for an experienced and results-driven ๐๐๐๐ ๐ข๐ ๐ฆ๐๐๐๐ฆ & ๐๐ข๐ฆ๐ฃ๐๐ง๐๐๐๐ง๐ฌ ๐ ๐ฃ๐๐๐๐ฆ๐ ๐ก๐ข๐ง๐ โ This is a sales-led role, not a traditional Lodge Management position. Only candidates with proven trade-sales experience in safari or luxury hospitality will be considered. Our client is a multi-lodge private game reserve offering a variety of lodge and camp experiences in one of South Africaโs most remarkable wilderness regions. With a capable, established operational team already in place, the owners are now looking for a senior, sales-led leader to take the reserve into its next phase of growth โ lifting occupancy and revenue, and turning it into a name the travel trade and guests actively seek out. This is a rare opportunity to set the commercial direction of a growing reserve, with the backing of owners who are open to fresh ideas. Reporting directly to the owners and based on the reserve, the successful candidate will carry full accountability for occupancy and revenue across all lodges and camps. The role is weighted heavily towards sales, marketing and trade relations โ driving the annual sales plan, setting rates, packages and seasonal specials, developing new products, securing and negotiating with tour operators, DMCs and agents both locally and abroad, hosting familiarisation trips, and representing the reserve at major local and international trade shows. The balance of the role involves overseeing lodge and reserve operations alongside the existing management team, safeguarding guest experience and standards, and reviewing financial d ๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐
- Minimum 5 yearsโ experience in a senior sales, revenue or commercial leadership role within the safari, lodge or luxury hospitality industry.
- A demonstrable track record of increasing occupancy and revenue, supported by measurable results.
- An established network of tour operators, DMCs and travel agents across southern Africa and key international source markets.
- Previous experience representing a property or brand at international travel trade shows.
- Proven hands-on trade-sales ability โ actively prospecting, cold-calling, setting up meetings and following through until leads convert into bookings.
- Experience planning and running marketing campaigns across digital, social media, email and trade channels.
- Sound commercial judgement around rates, packaging, contracting and distribution channels.
- Strong with numbers and comfortable using CRM and reservation systems to guide decision-making.
- General management or lodge operations exposure will be a strong advantage.
- Excellent written and verbal English; a second European language will be advantageous.
- A proactive, self-motivated and target-driven individual who enjoys building business from the ground up.
- A respectful, collaborative leader able to work alongside an experienced, established team.
- A genuine passion for the bush and conservation, and comfortable living on a remote reserve.
- Willing and able to travel frequently, both locally and internationally.
Job Features
| Job Category | Head of Sales & Hospitality |
Guest House Management Couple | Karoo
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a highly regarded luxury heritage Guest House set on a secluded Karoo sheep farm for an experienced and hands-on ๐๐จ๐๐ฆ๐ง ๐๐ข๐จ๐ฆ๐ ๐ ๐๐ก๐๐๐๐ ๐๐ก๐ง ๐๐ข๐จ๐ฃ๐๐ This is an opportunity to take responsibility for a distinctive, intimate guesthouse in the Karoo, offering exclusive-use. Set within a remote and beautiful farm environment, the property is known for its heritage character, considered interiors, gardens and exceptional attention to guest comfort. Although the operation is small in scale, it caters to discerning visitors and places a strong emphasis on thoughtful hosting, privacy and consistently high standards. The successful couple will work closely together, combining strengths across guest relations, reservations, hosting, catering and the day-to-day upkeep of the accommodation and surrounding grounds. One partner will take the lead on guest communication, bookings, stay preparation, marketing and the overall operation of the homestead, while the other will oversee catering, farm-produce preparation, guided walks when requested, and general building and vehicle maintenance. Both will play an active role in creating a warm, personalised experience and liaising with the small team, owners, farm management and external service providers. Requirements
- Previous experience in a five-star hospitality environment, or a comparable luxury guest operation.
- Confident, personable hosts who can engage naturally with discerning guests while maintaining warmth, discretion and professionalism.
- A sound understanding of hospitality operations and the ability to maintain and improve service standards across a small, hands-on operation.
- Strong organisational, administrative and reporting skills, with excellent time management and attention to detail.
- Fluent written and spoken English; Afrikaans language skills would be an advantage.
- Self-motivated, practical and solutions-focused, with the ability to work independently and take ownership without close supervision.
- An interest in the natural environment and willingness to learn basic animal care, including assisting with orphan lambs during the lambing season.
- Both partners must hold a valid driverโs licence.
Job Features
| Job Category | Guest House Management Couple |
General Management Couple | Northern Kruger
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is partnering with a boutique African hospitality brand known for creating unexpected, meaningful and thoughtfully considered safari experiences in the Kruger National Park. With a strong focus on its people, sustainability and genuine guest delight, the brand is now seeking a guest-centric, hands-on and experienced ๐๐๐ก๐๐ฅ๐๐ ๐ ๐๐ก๐๐๐๐ ๐๐ก๐ง ๐๐ข๐จ๐ฃ๐๐. This opportunity is ideally suited to a committed couple who share a genuine love of hospitality, understand lodge operations, finance and people management, and lead with warmth, humility and integrity. The brand values curiosity, kindness and a light touch, and is looking for leaders who are truly invested in the wellbeing and success of their team. Together, the successful couple will take full responsibility for the general management of both lodges, overseeing daily operations, back of house, guest experience and budgets. This includes cost control, product quality, logistics and equipment, as well as the ongoing development of the lodge, food and game experience across every guest touch point. Financial oversight is a central part of the role, from monitoring day to day finances and managing results to preparing budgets and forecasts with the head office finance team. The couple will also drive sustainability initiatives alongside the Operations Manager, uphold health and safety standards, and build strong relationships with guests, agents, neighbouring lodges and the local community. The role involves planning staffing levels, leave rosters, payroll and HR, and coaching, training and developing the team to the brandโs service standards. The successful couple will lead daily planning meetings with Heads of Department, host agents, media and VIP groups, and create a positive, accountable culture in which every team member can thrive. Requirements
- A minimum of five yearsโ experience in senior luxury lodge management
- A relevant qualification in hospitality or tourism
- Sound knowledge of lodge operations, budgeting, financial management and HR
- Proven ability to coach, mentor and develop staff in a team-oriented environment
- Strong computer, financial and organisational skills, with general technical knowledge
- Excellent written and spoken English and outstanding interpersonal skills
- Warm, outgoing and well presented, and confident hosting discerning international guests
- Calm under pressure, with a sense of urgency and keen attention to detail
- A valid PDP
- Strong references and a clean track record
Job Features
| Job Category | General Management Couple |
Spa & Wellness Manager | Botswana
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is assisting an internationally recognised luxury safari hospitality group in Botswana with the recruitment of an experienced ๐ฆ๐ฃ๐ & ๐ช๐๐๐๐ก๐๐ฆ๐ฆ ๐ ๐๐ก๐๐๐๐ฅ. Set within one of Africaโs most celebrated safari environments, this is an exciting opportunity for a wellness professional to shape a distinctive guest offering that goes beyond the traditional spa experience. The successful candidate will bring fresh ideas and a genuine passion for holistic wellbeing, combining luxury treatments with nature, movement, mindfulness, relaxation and personalised guest experiences. This is a hands-on leadership role that combines the day-to-day management of the wellness facility with the development of innovative experiences tailored to the surrounding wilderness. The successful candidate will lead and develop the team, maintain exceptional operational standards, personally deliver treatments when required, and work alongside hospitality, culinary and guiding teams to integrate wellness naturally into the overall guest journey. Requirements
- At least 5 years of leadership experience within wellness or luxury hospitality.
- A recognised therapy qualification and proven experience delivering treatments to a high-end standard.
- Previous experience in a luxury spa, wellness retreat, destination resort or comparable hospitality environment.
- Strong people management skills, with the ability to coach, motivate and hold a diverse team accountable.
- Experience creating and introducing new wellness programmes, treatments and guest experiences.
- A sound understanding of current international wellness trends and emerging wellbeing concepts.
- Strong operational and commercial awareness, including the ability to maintain facilities, manage standards and improve team performance.
- A hands-on approach with excellent attention to detail and a commitment to exceptional guest service.
- The confidence to work independently and lead effectively in a remote camp environment.
- A willingness to learn and implement the employerโs established service philosophy and guest experience standards.
Job Features
| Job Category | Spa & Wellness Manager |
Ecologist / Farm Manager | Mpumalanga
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a private conservation property in the Sabi Sand Nature Reserve for a hands-on ๐๐๐ข๐๐ข๐๐๐ฆ๐ง / ๐๐๐ฅ๐ ๐ ๐๐ก๐๐๐๐ฅ. Our client owns a conservation property leased to an established private game reserve, with a commitment to protecting its ecological integrity and long-term sustainability. This live-in appointment offers the opportunity to oversee the daily management of the property, balancing habitat protection with the operational needs of photographic safaris. Reporting to the Ecological Trustee, the Ecologist / Farm Manager will lead a team of seven and oversee habitat management, infrastructure, wildlife matters and operational compliance. Gravel road maintenance is central to the daily work, alongside fire and water management, erosion control, invasive plant control and stakeholder coordination. This is a practical field role requiring independent judgement, emotional intelligence and a calm, tactful approach. ๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐
- A degree or diploma in ecology, game farm management or a related field, or a strong record in a senior research role.
- At least four yearsโ experience in game farm, reserve or ecological management.
- Practical knowledge of gravel road maintenance, wildlife husbandry and the daily management of a property in the Sabi Sand Nature Reserve.
- Hands-on experience in fire and water management, erosion control, invasive species control and ecological monitoring.
- Experience managing infrastructure, equipment, staff and contractors, with sound administration and reporting skills.
- High emotional intelligence, strong communication and leadership skills, and the ability to manage competing stakeholder priorities with tact.
- A valid driverโs licence and firearm licence, and own suitable firearm.
- Self-motivated, organised and reliable, with the ability to work independently and remain calm under pressure.
- Willingness to live on the property and be available 24/7 for relevant matters. No pets are permitted.
Job Features
| Job Category | Ecologist / Farm Manager |
Head Chef or Sous Chef | Plettenberg Bay
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a boutique hotel and restaurant in Plettenberg Bay, for an experienced and creative ๐๐๐๐ ๐๐๐๐ ๐ข๐ฅ ๐ฆ๐ข๐จ๐ฆ ๐๐๐๐. Our client is a well-established boutique hotel situated in Plettenberg Bay, offering a refined hospitality experience on the Garden Route. The property features a full restaurant serving breakfast, lunch and dinner, a bar, a wine cellar and a wellness offering, set within beautifully manicured gardens and catering to discerning guests year-round. The role will be filled at either Head Chef or Senior Sous Chef level depending on the successful candidate's experience and fit. In either case, the candidate will play a key role in maintaining and elevating culinary standards across all meal services within a close-knit kitchen team. The ideal candidate is already based in or genuinely looking to relocate to the Plettenberg Bay area. ๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐
- Oversee or support the day-to-day running of the kitchen across all meal services, ensuring consistent food quality, presentation and hygiene standards.
- Assist with or lead menu planning, development and seasonal updates in line with the restaurant's direction and style.
- Lead kitchen operations and service when required; oversee preparation, production and service across all sections.
- Train, mentor and motivate junior kitchen staff, maintaining a professional and well-organised team.
- Assist with stock control, waste management and supplier ordering.
- Solid experience as a Head Chef or Senior Sous Chef in a quality restaurant or hotel kitchen.
- Strong culinary skills with a focus on quality, consistency and presentation across multiple meal services.
- Ability to lead and mentor a kitchen team effectively.
- Good organisational skills and the ability to remain calm and focused under pressure.
- Already based in or genuinely looking to relocate to the Plettenberg Bay area.
- Passionate about food and committed to continuous improvement.
Job Features
| Job Category | Head Chef or Sous Chef |
Wedding & Events Coordinator | KZN Midlands
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is partnering with an established luxury country hotel and spa in the KZN Midlands area to recruit an experienced and personable ๐ช๐๐๐๐๐ก๐ & ๐๐ฉ๐๐ก๐ง๐ฆ ๐๐ข๐ข๐ฅ๐๐๐ก๐๐ง๐ข๐ฅ Our client is seeking a confident and well-organised professional with a passion for creating memorable weddings and events. The ideal candidate will combine strong sales abilities with excellent planning and coordination skills, ensuring a seamless experience for clients from initial enquiry through to successful execution. This role would suit someone with a background in luxury hospitality who enjoys building client relationships, has a keen eye for detail and thrives in a busy, guest-focused environment. Requirements
- Previous experience in wedding and events sales, planning and coordination, ideally within a luxury hotel, lodge or established wedding venue.
- Proven ability to convert enquiries into confirmed bookings and build strong client relationships.
- Experience coordinating weddings, private functions and corporate events from initial planning through to execution.
- Excellent organisational skills and the ability to manage multiple events simultaneously.
- Confident and professional communicator with excellent interpersonal and negotiation skills.
- Ability to liaise effectively with clients, suppliers and internal operational teams.
- Strong administrative skills, including preparing quotations, proposals, contracts and event schedules.
- A creative approach with a good understanding of wedding and event trends.
- Flexible and willing to work weekends, public holidays and extended hours as required.
- Well-presented, proactive and able to remain calm under pressure.
- Contactable references essential.
Job Features
| Job Category | Wedding & Events Coordinator |
Chef de Partie | Sabi Sand
JD Specialized Recruitment is recruiting on behalf of an award winning luxury safari lodge in the Sabi Sand for an experienced and qualified CHEF DE PARTIE. Our client is seeking a capable chef to join the lodgeโs kitchen team, with a strong focus on the hot section. This live-in opportunity suits someone confident working with meat, grilling and running the pass, who takes pride in delivering consistently high standards of food and service. The Chef de Partie will take responsibility for their section, coordinate preparation and service with the kitchen team, and maintain food quality, presentation and kitchen organisation. The position is available from 20 November 2026. Requirements
- Experience as a Chef de Partie, with strong practical skills in the hot section.
- Confident in meat preparation, grilling and cooking to the required specifications.
- Experience running the pass and coordinating dishes during service.
- Ability to manage section preparation and maintain consistent food quality and presentation.
- Sound knowledge of kitchen hygiene, food safety and stock handling.
- A reliable team player who communicates clearly and works well under pressure.
- Willingness to live on site and work a six-week-on, two-week-off cycle.
Job Features
| Job Category | Chef de Partie |
Conservation Manager | Mpumalanga
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is partnering with a private Big Five Reserve in Mpumalanga, forming part of the open Greater Kruger ecosystem, to recruit an experienced and scientifically grounded ๐๐ข๐ก๐ฆ๐๐ฅ๐ฉ๐๐ง๐๐ข๐ก ๐ ๐๐ก๐๐๐๐ฅ. Reporting to the Reserve Manager, the successful candidate will lead the Conservation Team in protected area and wildlife management, supporting the ecological integrity and biodiversity of the Reserve. The role applies adaptive management to protect and improve the ecosystems, flora and fauna of the Reserve, and oversees research access by visiting scientists. This is a role of scientific interpretation and engagement. The successful candidate will turn ecological data into clear, sound recommendations and represent the Reserve within the scientific network and among peer reserves. The Reserve is an association of private properties, with landowner objectives ranging from ecotourism and hospitality to conservation and preservation. The right person will explain scientific concepts in accessible, non-scientific language, listen to differing perspectives and negotiate workable solutions with landowners, accepting that meaningful progress often takes time. Key Responsibilities
- Lead, manage and develop the Conservation Team
- Design and run ecological monitoring, including wildlife counts, habitat condition, rare species and disease surveillance
- Analyse ecological data and provide scientifically founded recommendations for management decisions
- Develop and review conservation management plans, including habitat restoration and alien invasive and bush encroachment control
- Implement the fire management regime and act as Fire Control Officer
- Engage and negotiate with landowners, peer reserves, researchers and key stakeholders
- Manage research requests and seek funding opportunities for conservation projects
- Masterโs degree in conservation or applied ecology, wildlife management, conservation biology, environmental science, botany, zoology or a related field, ideally with 8 or more years of conservation management experience (a PhD is an advantage)
- Alternatively, a BTech, BSc Honours or equivalent in a related field with at least 15 years of relevant conservation management experience
- Strong background in ecology, applied research, monitoring and quantitative data analysis
- Experience in veld management, ecological restoration and wildlife management in a Big Five environment
- Proven leadership and people management experience, ideally of a conservation or field team
- Proven experience engaging and negotiating with landowners, boards or non-scientific stakeholders
- Sound knowledge of South African environmental legislation and protected area management requirements
- Proficiency in MS Office, GIS (ArcGIS or QGIS), R and EarthRanger, with experience using drones and camera traps
- Excellent written and verbal communication in English, with Afrikaans and Shangaan an advantage
- SAPS Firearm Competency (bolt action), a valid driverโs licence (Code 10 preferred) and 4x4 driving competency
- SACNASP registration and established links with SANParks, SANBI and research institutions are advantageous
Job Features
| Job Category | Conservation Manager |
Camp Management Couple | Zimbabwe
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is partnering with a well-established safari operator with an intimate camp in Hwange National Park, to recruit an experienced and hands-on ๐๐๐ ๐ฃ ๐ ๐๐ก๐๐๐๐ ๐๐ก๐ง ๐๐ข๐จ๐ฃ๐๐. This role is ideally suited to a self-motivated couple who share a genuine passion for the bush and who are comfortable living and working in a remote wilderness setting. Together, the successful couple will take full responsibility for the day-to-day running of the camp and will ensure that every guest enjoys a seamless five-star safari experience. On the guest side, the couple will welcome and host guests, oversee game drives, guided walks, bush dinners and other activities, and ensure that all food and beverage offerings consistently meet the agreed standards. Operationally, the role covers administration and record keeping, providing the accountants with all necessary documentation, and communicating with booking agents. The couple will supervise and manage the camp team, handle all staffing matters, and oversee logistics and keep the camp well stocked with food and essentials. Maintaining the camp and vehicles in good running order is also a key responsibility. Building a close working relationship with National Parks and other stakeholders is essential to the success of the operation. The couple will also supply regular photographs and content to the marketing team in support of social media campaigns. The role includes becoming familiar with as much of the surrounding area as possible, planning and developing new walking routes and roads to improve accessibility, and enhancing the guest experience. Requirements
- Proven experience as a lodge or camp management couple, ideally within a remote safari environment
- Advantages for one of the partners to have a guiding qualification - with a Zimbabwe Professional Guide licence being an additional bonus
- Strong hospitality, guest relations and food and beverage background with an understanding of five-star standards
- Solid administrative, record keeping and stock control skills
- Practical maintenance and mechanical knowledge, including vehicles and camp infrastructure
- Proven staff leadership and people management skills
- Good photography skills and comfort producing content for social media
- Excellent communication and interpersonal skills, including stakeholder liaison
- Computer literate with a valid driverโs licence
- Physically fit and comfortable with long-term living in a remote bush environment
Job Features
| Job Category | Camp Management Couple |
Property General Manager | Cape Town
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of an established property management company specialising in upmarket short-term rental accommodation in Cape Town for an experienced and hands-on ๐ฃ๐ฅ๐ข๐ฃ๐๐ฅ๐ง๐ฌ ๐๐๐ก๐๐ฅ๐๐ ๐ ๐๐ก๐๐๐๐ฅ This is an exciting chance to lead a serviced apartment building in Cape Town, shaping the guest experience, the relationships with owners and the operating standards that will define the property. As the leader on site, you will be the person investors rely on to look after their asset, the face guests associate with outstanding service, and the manager the team turns to for direction. You will take full responsibility for the daily running of the building: overseeing all short-term letting activity from reservations, arrivals and departures to platform listings and occupancy, and leading the concierge and housekeeping teams. You will manage relationships with investors and owners, bring new clients into the management portfolio and deliver monthly owner reports on occupancy, revenue, maintenance and expenses. Keeping every unit, the pool deck, lobbies and shared spaces in immaculate condition, driving proactive maintenance, resolving guest and owner queries swiftly and upholding the brand's service standards at every touchpoint all form part of the role. ๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐
- At least 5 years' experience in Hotel Management, property management, serviced apartments or short-term rental operations, including essential experience in large or multi-unit buildings.
- A minimum of 3 years in a General Manager or senior management position with full operational responsibility.
- Proven experience managing investor and owner relationships and onboarding new clients into a managed portfolio.
- Hotel or 5-star hospitality experience will be advantageous, with a clear understanding of what a true hotel-quality standard looks like day to day.
- Working knowledge of short-term letting platforms such as Airbnb and Booking.com, as well as property management systems such as NightsBridge, Opera or similar.
- Financially competent โ able to prepare owner reports, manage budgets and monitor revenue and occupancy targets.
- Confident, hands-on leader of on-site concierge and housekeeping teams.
- An exceptional eye for detail โ nothing from a marked wall to an imperfectly made bed goes unnoticed.
- Strong, polished communicator, equally at ease with discerning investors and operational staff.
- Proactive and solutions-driven, with the drive to tackle problems head-on.
- Living in Cape Town or able to relocate without delay.
- South African citizens only.
Job Features
| Job Category | Property General Manager |
Lodge Manager | Arusha, Tanzania
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is currently recruiting on behalf of a leading luxury hospitality group in Tanzania for an experienced and guest-focused ๐๐ข๐๐๐ ๐ ๐๐ก๐๐๐๐ฅ Our client a respected hospitality company is looking for a polished, hands-on lodge manager to take the helm of an exclusive lodge in Arusha, making sure every guest enjoys a truly memorable stay. The successful candidate will oversee every department, including food & beverage, housekeeping, spa, maintenance and grounds, and will personally welcome guests and take ownership of their experience from arrival to departure. The role carries full financial accountability for the lodge, covering budgets, operating and capital spend, asset and stock control, as well as the training, welfare and performance of the lodge team. ๐ Please note - Local (Tanzanian) candidates will be given preference. ๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐
- A diploma or degree in hospitality or a related field.
- A minimum of 5 years' management experience in a luxury lodge environment.
- Proven ability to deliver exceptional, personalised service to discerning guests.
- Strong all-round knowledge of lodge operations, including F&B, housekeeping, spa, maintenance and grounds.
- Sound financial skills, including budgeting, cost control, capex and opex management and asset registers.
- Experience in stock and store control, including running a lodge shop.
- Hands-on people management experience: rosters, leave, appraisals, disciplinary processes and staff welfare.
- A natural trainer and mentor who can coach heads of department and junior staff to consistent standards.
- Computer literate, with good working knowledge of Word, Excel, Outlook and PowerPoint.
- A self-motivated, visible leader with a warm and professional guest presence.
- Excellent communication skills and strong attention to detail.
- Willing to be based at the lodge in Arusha, Tanzania.
Job Features
| Job Category | Lodge Manager |
Duty Manager | Cape Town
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a luxury boutique Lodge in Cape Town for a hands-on and highly guest centric ๐๐จ๐ง๐ฌ ๐ ๐๐ก๐๐๐๐ฅ. This guest-facing role combines guest services, day-to-day operational oversight and team coordination. The successful candidate will take ownership of each shift, resolve guest and operational issues, and maintain consistently high standards of service and property presentation. The role suits someone who enjoys building strong guest relationships and staying actively involved across departments. Practical problem-solving, sound judgement and reliable follow-through are essential, together with the ability to support, train and lead the team. ๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐
- Build strong guest relationships, conduct rooming and orientation, and assist with recommendations, bookings and personalised service.
- Manage check-ins, check-outs and accurate billing on Semper, taking responsibility for the smooth running of each shift.
- Coordinate breakfast service, housekeeping and maintenance, allocate duties and monitor service delivery across departments.
- Conduct room inspections and property walkthroughs, address maintenance and presentation issues, and uphold health, safety and security procedures.
- Lead and support the team through clear delegation, on-the-job training and constructive feedback, coordinating closely with other Duty Managers.
- Resolve guest complaints and operational issues promptly, follow through on outstanding matters, and implement practical improvements to procedures and service.
- Ability to take ownership of a shift and oversee daily lodge operations across guest services, breakfast service, housekeeping and maintenance.
- Strong guest relations and communication skills, with a warm, professional and approachable manner.
- Ability to manage check-ins, check-outs and accurate billing using Semper.
- Practical problem-solving skills, sound judgement and confidence in resolving guest complaints and operational challenges.
- Ability to coordinate, support and train a team, with clear delegation and accountability.
- High attention to detail, consistent follow-through and a hands-on approach to service standards and property presentation.
Job Features
| Job Category | Duty Manager |
Group HR Manager | Cape Town
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is partnering with a boutique hospitality group to recruit an experienced professional, based in Cape Town, Stellenbosch or Franschhoek, for the position of ๐๐ฅ๐ข๐จ๐ฃ ๐๐ฅ ๐ ๐๐ก๐๐๐๐ฅ. This senior generalist position will suit a practical HR professional who enjoys taking full ownership of the people agenda in a growing, multi-site business. The successful candidate will oversee a large workforce across several properties, reporting to the Group General Manager and supported by a dedicated HR Administrator. The role calls for someone who thinks independently, applies sound business sense and builds trusted working relationships with property General Managers, while having the confidence to question and push back on them tactfully when needed. HR will set the framework, provide expertise and maintain oversight, with General Managers remaining responsible for leading their own teams. Key areas of focus include the full recruitment and onboarding cycle, day-to-day employee relations, performance and talent reviews, succession planning, workforce and organisational planning, reward, and group-wide learning and development. The incumbent will also take ownership of HR policies, employment contracts and statutory compliance, oversee the accuracy of HR records and administration, and provide Group-level occupational health and safety oversight. This is not a predominantly administrative or policy-driven position. The business is looking for a practical problem solver who is highly organised, sees matters through to completion and can positively influence managers while holding them to account. Requirements
- A minimum of 5 yearsโ HR experience with clear career progression
- A qualification in Human Resources, Industrial Psychology, Business or a related field is preferred
- Proven experience at HR Manager, HR Business Partner or similar level
- Hospitality experience would be beneficial, although candidates from multi-site, operational or shift-based industries are encouraged to apply
- Well-rounded generalist HR skills, including recruitment from sourcing through to onboarding
- Practical experience in managing employee relations matters
- Thorough working knowledge of South African labour legislation, including the BCEA, LRA, EEA and OHSA
- Experience in advising and supporting operational line managers
- Sound judgement, a commercial mindset and the confidence to handle difficult conversations with senior stakeholders
- Excellent organisational and communication skills
- Comfortable working with HR systems, spreadsheets and business technology, including the responsible use of AI tools
Job Features
| Job Category | Group HR Manager |
Client Relationship / Key Account Manager | Cape Town
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a well-established, premium tours and ground transport company in Cape Town for an experienced and relationship-driven ๐๐๐๐๐ก๐ง ๐ฅ๐๐๐๐ง๐๐ข๐ก๐ฆ๐๐๐ฃ / ๐๐๐ฌ ๐๐๐๐ข๐จ๐ก๐ง ๐ ๐๐ก๐๐๐๐ฅ Our client is a respected name in South Africaโs inbound travel industry, delivering tours and transport services to destination management companies, hotels and other travel partners. With a solid foundation and ambitious plans for growth, they are looking for a proactive professional who takes ownership, thrives on building lasting partnerships and is motivated to help drive the business forward. Reporting to the General Manager and based in Cape Town, the successful candidate will be responsible for retaining and growing the companyโs existing client base. This includes running tiered account plans and a structured programme of face-to-face visits and business reviews, tracking account health and booking trends, coordinating feedback and service recovery with the relevant managers, and increasing tour and transfer business within current accounts. The role also covers client training and educational trips, contract renewals, CRM records and regular portfolio reporting, working closely with the Head of Sales, who focuses on new business. ๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐
- A business, tourism or hospitality qualification is preferred; strong practical experience will also be considered.
- Proven experience in B2B account management or client relationship management, with a track record of retaining and growing key accounts.
- Experience in luxury travel, hospitality, or premium transport and tour operations will be a strong advantage.
- A good understanding of the inbound tourism trade, including DMCs, hotels and other booking partners.
- Commercially minded, able to balance client retention and growth with margin, working within agreed pricing and targets.
- Comfortable analysing booking and revenue data to spot risks and opportunities early.
- Proficient in CRM systems, Excel and presentation software, with disciplined record-keeping and reporting.
- An excellent communicator who presents products with confidence and handles difficult feedback professionally.
- Highly organised, able to manage a full client portfolio and stick to contact schedules and reporting deadlines.
- A natural self-starter with a strong drive to take ownership and deliver results.
- Discreet and professional, and comfortable with in-person client engagement, including meetings and events outside normal office hours.
- Valid driverโs licence and willingness to travel nationally.
- Based in, or willing to relocate to, Cape Town.
- Shortlisted candidates will be asked to complete a Predictive Index (PI) assessment before interviews.
Job Features
| Job Category | Client Relationship / Key Account Manager |