General Management Couple | Northern Kruger

𝗝𝗗 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘇𝗲𝗱 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 is partnering with a boutique African hospitality brand known for creating unexpected, meaningful and thoughtfully considered safari experiences in the Kruger National Park. With a strong focus on its people, sustainability and genuine guest delight, the brand is now seeking a guest-centric, hands-on and experienced 𝗚𝗘𝗡𝗘𝗥𝗔𝗟 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧 𝗖𝗢𝗨𝗣𝗟𝗘.

This opportunity is ideally suited to a committed couple who share a genuine love of hospitality, understand lodge operations, finance and people management, and lead with warmth, humility and integrity. The brand values curiosity, kindness and a light touch, and is looking for leaders who are truly invested in the wellbeing and success of their team.

Together, the successful couple will take full responsibility for the general management of both lodges, overseeing daily operations, back of house, guest experience and budgets. This includes cost control, product quality, logistics and equipment, as well as the ongoing development of the lodge, food and game experience across every guest touch point.

Financial oversight is a central part of the role, from monitoring day to day finances and managing results to preparing budgets and forecasts with the head office finance team. The couple will also drive sustainability initiatives alongside the Operations Manager, uphold health and safety standards, and build strong relationships with guests, agents, neighbouring lodges and the local community.

The role involves planning staffing levels, leave rosters, payroll and HR, and coaching, training and developing the team to the brand’s service standards. The successful couple will lead daily planning meetings with Heads of Department, host agents, media and VIP groups, and create a positive, accountable culture in which every team member can thrive.

Requirements

• A minimum of five years’ experience in senior luxury lodge management
• A relevant qualification in hospitality or tourism
• Sound knowledge of lodge operations, budgeting, financial management and HR
• Proven ability to coach, mentor and develop staff in a team-oriented environment
• Strong computer, financial and organisational skills, with general technical knowledge
• Excellent written and spoken English and outstanding interpersonal skills
• Warm, outgoing and well presented, and confident hosting discerning international guests
• Calm under pressure, with a sense of urgency and keen attention to detail
• A valid PDP
• Strong references and a clean track record

Salary – On application (DOE) with live-in benefits

📌PLEASE NOTE – Although we appreciate all applications received, we will only reply to those candidates who have the background and experience required. Only open to South African Residents. Thank you!