Lodge Manager | Mpumalanga
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is partnering with a leading luxury lodge collection in Mpumalanga to recruit an experienced, dedicated and guest centric ๐๐ข๐๐๐ ๐ ๐๐ก๐๐๐๐ฅ The lodge is guided by a distinctive guest philosophy built on presence, warmth, and exceptional service, and the Lodge Manager will bring that philosophy to life at every guest touchpoint, from meals and check ins to game drive departures and arrivals. This person will lead a high performing team, manage guest feedback proactively, and drive creative guest delight initiatives that keep the experience fresh and memorable. The role carries full accountability for lodge operations, and the upkeep and safety of all facilities, vehicles, and equipment. ย Strong leadership is essential, with the Lodge Manager responsible for developing, staff, conducting performance reviews, and maintaining full compliance with health and safety standards. This is a hands-on role for someone who thrives on high standards, structure, and genuine care for both guests and team. ๐๐ฃ๐น๐ฒ๐ฎ๐๐ฒ ๐ก๐ผ๐๐ฒ - ๐ ๐ฐ๐ผ๐๐ฝ๐น๐ฒ ๐๐ถ๐๐ต ๐๐ต๐ฒ ๐ฟ๐ถ๐ด๐ต๐ ๐ฐ๐ผ๐บ๐ฏ๐ถ๐ป๐ฒ๐ฑ ๐๐ธ๐ถ๐น๐น ๐๐ฒ๐ ๐๐ผ๐๐น๐ฑ ๐ฏ๐ฒ ๐ฐ๐ผ๐ป๐๐ถ๐ฑ๐ฒ๐ฟ๐ฒ๐ฑ Requirements
- Proven experience in a senior lodge or hospitality management role within a luxury safari environment is essential.
- Previous experience managing both FOH & BOH day-to-day operational requirements.
- Confident and hands on leadership with the ability to manage, mentor, and develop a team.
- A passion for guest service excellence.
- Confidence engaging with guests at every touchpoint, from meals to game drives
- Good financial acumen and experience with implementing and monitoring high-end operational standards and procedures.
- A sound understanding of health and safety compliance, including OHSAS
- A stable employment history and contactable references.
Job Features
| Job Category | Lodge Manager |
Head Chef | Tanzania
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a growing, multi-concept food and beverage brand in Kilimanjaro, Tanzania, for a creative, hands-on and commercially minded ๐๐๐๐ ๐๐๐๐ Our client operates two distinct, well-loved hospitality concepts in Moshi โ a vibrant garden cafรฉ celebrated for its diverse international menu, wood-fired pizza, sushi, specialty coffee and welcoming atmosphere, and a boutique lodge with a farm-to-table dining ethos built around locally sourced Kilimanjaro produce. With a loyal following among travellers, expats and the local community alike, the brand has built a strong reputation for quality, creativity and warm hospitality. Now entering an exciting new chapter, the business is preparing to open a second cafรฉ location near Kilimanjaro International Airport toward the end of September 2026 โ and they need the right culinary leader on board ahead of that launch. The Head Chef will carry dual responsibility: maintaining and strengthening the existing Moshi kitchen operation while leading the full culinary setup and opening of the new airport-facing location. Day-to-day, this means overseeing food quality, consistency and presentation across both sites, developing and finalising menus, standardising recipes, managing food costs and waste, and ensuring robust kitchen systems and SOPs are embedded. Equally important is the people side โ recruiting, training and developing kitchen teams who can deliver on the brand's standards as it scales. This is a high-energy, hands-on role for a chef who is as comfortable on the pass as they are thinking strategically about how a growing multi-site food brand should operate. A food portfolio must be submitted with your application that clearly displays your creativity, innovation and attention to detail. (All images will be checked via google lens to ensure ownership) ๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐
- Proven experience in a senior kitchen leadership role, ideally spanning multi-concept or multi-site operations.
- A versatile culinary background across breakfast/brunch, continental cuisine, pizza, burgers, salads and bowls โ sushi experience is a distinct advantage.
- Strong commercial acumen: confident with food costing, portion control, waste management and kitchen financial performance.
- Track record of recruiting, training and developing kitchen teams to a consistently high standard.
- Ability to develop menus from concept through to standardised, scalable recipes ready for a new opening.
- Experienced in establishing kitchen systems, SOPs and operational controls across a brigade.
- Hands-on leadership style โ willing to work alongside the team, especially during busy service and the pre-opening phase.
- Early availability is essential: the KIA location is planned to open in late September 2026.
- A relevant culinary qualification is preferred.
- South African candidates are preferred; suitably experienced Kenyan or Tanzanian candidates will also be considered.
- Contactable references are essential.
Job Features
| Job Category | Head Chef |
Head Chef | Cape Winelands
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a family-owned wine estate in the heart of the Stellenbosch Winelands, for a warm, grounded and creative ๐๐๐๐ ๐๐๐๐ Our client is a family-owned wine estate in the Stellenbosch Winelands, offering a relaxed, slow-living experience built around wine, warm hospitality, and a genuine sense of community. The estateโs bistro-style restaurant is a natural gathering place for visiting guests and a loyal base of estate residents who return time and again. This is not a high-volume city kitchen or a formal fine-dining environment โ it is a place where good food, honest cooking, and genuine human connection are what matter most, and where the chef is as much a part of the fabric of the estate as the vines themselves. The Head Chef will take full ownership of the kitchen and the restaurantโs food offering โ developing and running a seasonal, produce-driven bistro menu, managing a small and close-knit kitchen team, and maintaining the warm, personal atmosphere that defines the estateโs character. A two-bedroom cottage on the estate is included as part of the package, making this a genuine lifestyle role for someone ready to trade the pace and pressure of a city kitchen for something more meaningful: a slower, more intentional environment where creativity, community, and quality of life go hand in hand. The successful candidate will be a recognisable presence in the restaurant โ comfortable engaging with regulars, building relationships with estate residents, and making every guest feel genuinely at home. ๐ A food portfolio must be submitted with your application that clearly displays your creativity, innovation and attention to detail. (All images will be checked via google lens to ensure ownership) ๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐
- A minimum of five years' experience as a Head Chef or senior chef in a bistro, wine estate, boutique hotel, or relaxed hospitality environment.
- A confident bistro and farm-to-table cooking sensibility โ skilled at seasonal, produce-driven menus that are approachable, flavourful, and beautifully executed.
- A warm, personable nature with a genuine ability to connect with regular guests and estate residents โ comfortable being a familiar and welcoming presence in the restaurant.
- Experience leading a small, close-knit kitchen team with a hands-on, collaborative approach.
- Solid working knowledge of food safety legislation, hygiene standards, and kitchen compliance requirements.
- Hands-on experience managing procurement, supplier relationships, stock control, and food cost management.
- A relevant culinary qualification is advantageous.
- Self-motivated and comfortable working in a quieter, estate-style environment โ able to maintain high standards without the structure of a large brigade.
- A genuine affinity for the lifestyle โ someone who appreciates good wine, the beauty of the Winelands setting, and the slower, more considered pace of estate living.
- Contactable professional references will be required.
Job Features
| Job Category | Head Chef |
Lodge General Manager | Waterberg
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a world-class luxury safari lodge set within one of South Africa's most remarkable national park reserves in Limpopo Province, for an experienced, people-centred and commercially driven ๐๐๐ก๐๐ฅ๐๐ ๐ ๐๐ก๐๐๐๐ฅ Our client is an acclaimed collection of luxury safari properties with deep roots in conservation, authentic wilderness experiences, and a distinctly human approach to hospitality. Set within one of South Africaโs most scenically dramatic national parks, this flagship lodge offers a rare combination of world-class game viewing, meaningful conservation partnerships, and an intimate, guest-centred lodge experience that consistently positions it among the finest in the country. For a leader who finds genuine fulfilment in people, wildlife, and creating extraordinary experiences, this role offers the opportunity to make a lasting mark on one of Southern Africaโs most compelling safari destinations. The General Manager will hold full accountability for all lodge operations โ across accommodation, food and beverage, guiding, conservation interfaces, and maintenance โ while simultaneously driving the propertyโs commercial performance through disciplined budget management, occupancy optimisation, revenue growth, and regular reporting against key financial metrics. This is a highly visible, relationship-driven leadership role: the successful candidate will be personally present throughout the guest journey, foster a culture of excellence and empowerment within the team, champion the lodgeโs sustainability and community commitments, and serve as the primary interface with conservation authorities, concession partners, and the groupโs support office. ๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐
- Diploma or degree in Hospitality Management, Business Administration, Tourism Management, or a related field.
- A minimum of 10โ15 years in hospitality, with at least 5 years in a senior leadership role at a luxury safari lodge, remote property, or equivalent luxury hospitality environment.
- A strong track record in financial management โ budgeting, forecasting, cost control, and revenue optimisation โ with sound knowledge of occupancy, ADR, RevPAR, and related commercial metrics.
- Demonstrated ability to lead large, multidisciplinary teams in a remote operational setting, with a genuine focus on performance management, succession planning, and internal talent development.
- An authentic, guest-centric mindset โ the ability to create meaningful, personalised experiences for discerning travellers and to maintain a warm, visible presence throughout the guest journey.
- Experience partnering with sales and marketing teams to drive occupancy and strengthen trade relationships, including hosted site inspections, agent familiarisation trips, and media visits.
- A thorough understanding of the Southern African luxury tourism and safari market, including competitor positioning and product differentiation.
- Solid knowledge of lodge management systems, health and safety legislation, labour law compliance, and environmental regulatory requirements.
- Proven ability to build and maintain positive relationships with conservation authorities, concession partners, local communities, and other key external stakeholders.
- Calm, resilient, and solutions-focused under pressure, with high emotional intelligence and the interpersonal capability to inspire both guests and team members.
- Contactable references essential.
Job Features
| Job Category | Lodge General Manager |
Lodge Food & Beverage Manager | Tanzania
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is assisting a new exclusive luxury safari camp in Tanzania opening in November in sourcing an experienced ๐๐ข๐๐๐ ๐๐ข๐ข๐ ๐๐ก๐ ๐๐๐ฉ๐๐ฅ๐๐๐ ๐ ๐๐ก๐๐๐๐ฅ Our client is opening a brand-new luxury tented safari camp in Tanzania, set to welcome its first guests in late 2026. The property delivers quiet luxury and deeply personalised guest experiences, with an uncompromising focus on service excellence. This is a rare pre-opening opportunity to join a flagship luxury property from the ground up. The successful F&B Manager will play a key role in establishing the food and beverage experience โ from building the team and setting SOPs to developing menus and creating the dining rituals that will define the guest journey from day one. A background in big-brand hospitality and genuine bush or safari experience will set the right candidate apart. This is a hands-on leadership role responsible for all food and beverage operations across the camp. The successful candidate will set and maintain the highest service standards in a remote safari environment, ensuring a seamless and world-class experience for every guest. ๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐
- Play a key role in pre-opening F&B setup โ establishing SOPs, service standards, menus and training programmes ahead of the first guests.
- Oversee all food and beverage operations, ensuring consistent delivery of exceptional guest experiences across all dining occasions.
- Lead, develop and motivate the F&B team, maintaining the highest luxury service standards.
- Manage F&B budgets, costs, stock control and supplier procurement with a focus on financial performance.
- Oversee beverage programmes, wine selection and bar operations, maintaining quality and cost efficiency.
- Drive innovation in the F&B offering, incorporating unique bush dining and safari experiences.
- Proven experience as an F&B Manager in a luxury lodge, hotel or comparable remote hospitality environment.
- Bush or safari experience essential.
- Pre-opening experience a strong advantage.
- Big-brand hospitality background (international hotel group) a significant advantage.
- Strong people leadership and team development skills.
- Solid financial acumen including costing, stock control and budgeting.
- Excellent guest-facing skills with a genuine passion for delivering luxury service.
- Comfortable working in a remote environment.
Job Features
| Job Category | Food & Beverage Manager |
Sales Manager | Remote
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a pioneering African ecotourism collective operating intimate, conservation-led camps across some of the continent's most remote and biodiverse wilderness areas, for an experienced and connected ๐ฆ๐๐๐๐ฆ ๐ ๐๐ก๐๐๐๐ฅ ๐An established and active trade network in either North America (USA and Canada) or Europe โ with relationships across agents, tour operators and safari specialists is essential Our client is a well-established, owner-run safari operator with a philosophy built around authentic wild experiences, exceptional guiding, and a deep commitment to conservation and community. Running a small portfolio of intimate camps โ each carefully positioned in extraordinary, off-the-beaten-track locations across sub-Saharan Africa and beyond โ the business has earned a loyal following among discerning travellers and specialist trade partners worldwide. This is a role for someone who shares that ethos and wants to champion it in the marketplace. Working remotely from either South Africa or a southern African hub, and reporting to the Sales Director, the successful candidate will own and grow a defined international market โ either North America or Europe. The core focus is building and deepening B2B relationships with agents, tour operators and safari specialists, driving bookings, introducing new trade partners to the brand, and hosting educationals, trade fair appearances and client presentations. Extensive regional and international travel is an integral part of the role. ๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐
- A genuine, lived passion for African ecotourism, wildlife conservation and community engagement โ this is a non-negotiable for our client.
- Eight to ten years of experience within the African safari or ecotourism industry, including at least four to five years in B2B trade sales; field or lodge experience is a strong advantage.
- An established and active trade network in either North America (USA and Canada) or Europe โ with relationships across agents, tour operators and safari specialists.
- A demonstrable track record of growing trade bookings, securing new agent accounts and sustaining long-term commercial relationships.
- Confident and polished in client-facing settings โ educationals, trade fairs, webinars and in-person presentations.
- Strong financial acumen and solid working knowledge of Microsoft Excel and PowerPoint; CRM familiarity advantageous.
- Excellent communicator with outstanding relationship-building ability and broad knowledge of pan-African biodiversity and the ecotourism landscape.
- Willingness and ability to travel extensively for trade events, market visits and client engagements; a valid driver's licence and own vehicle are required.
- Contactable trade and industry references essential.
Job Features
| Job Category | Sales Manager |
Sales, Marketing & Reservations Executive | Johannesburg
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is partnering with a leading luxury lodge and hospitality collection to recruit an experienced and commercially driven ๐ฆ๐๐๐๐ฆ, ๐ ๐๐ฅ๐๐๐ง๐๐ก๐ & ๐ฅ๐๐ฆ๐๐ฅ๐ฉ๐๐ง๐๐ข๐ก๐ฆ ๐๐ซ๐๐๐จ๐ง๐๐ฉ๐ to be based in Johannesburg. This is a strategic EXCO level leadership role responsible for growing accommodation revenue, expanding the Collectionโs existing and new markets, retaining and acquiring customers, and identifying future inventory investment opportunities that support the Collectionโs commercial growth. The primary mandate of the role is proactive accommodation revenue generation, and the successful candidate will identify, pursue, and convert current and new business opportunities across domestic and international markets. They will work with the CEO and Commercial Executive to develop and execute the Collectionโs commercial growth strategy and to build a pipeline of new investment opportunities that link into the current collection of Lodges and Hotels. The successful candidate will provide leadership for digital acquisition marketing, including lead generation, paid search and performance campaigns, search engine optimisation, and CRM led activity, and will drive measurable direct channel growth that is aligned to brand positioning, guest experience, and long-term business objectives. - Requirements
- Minimum of ten yearsโ experience in senior commercial leadership roles.
- Experience leading multi-functional, commercially focused teams is required and a proven track record of leading sales teams that actively acquire new business is essential.
- The role calls for demonstrated success in developing and executing growth strategies and preferably have experience leading organisational commercial transformation initiatives
- An extensive understanding of luxury hospitality, tourism, or travel markets is essential.
- Candidates should have experience managing commercial budgets and revenue targets.
- The successful candidate must be able to engage confidently at executive and board level.
- International market development experience would also be beneficial.
- A progressive employment history that displays both longevity and success
- Exceptional references
Job Features
| Job Category | Marketing & Reservations Executive |
Chief Financial Officer | Port Elizabeth
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is currently assisting a dynamic and growing multi-country hospitality and travel group in the search for a strategic and commercially astute ๐๐๐๐๐ ๐๐๐ก๐๐ก๐๐๐๐ ๐ข๐๐๐๐๐๐ฅ. ๐๐ฃ๐๐๐๐ฆ๐ ๐ก๐ข๐ง๐โ Candidates must be based in Gqeberha (Port Elizabeth). This position is open to South African citizens only. This senior leadership role is ideally suited to a strategic finance leader who can confidently navigate the complexity of an asset-intensive luxury lodge portfolio in Tanzania alongside the high-volume, service-driven revenue engine of a United States-based travel agency. The position calls for a commercially sharp and operationally grounded executive who understands both the realities of remote hospitality operations and the pace of international travel distribution. Operating from South Africa, the successful candidate will assume full responsibility for the financial sustainability and performance of the group across South Africa, Tanzania and the United States โ guiding responsible growth, ensuring disciplined capital allocation and maintaining careful oversight of cash flow across multiple currencies. A key priority will be the development of a practical risk matrix and the establishment of strong governance practices and clear reporting structures to ensure accurate, consolidated financial information across all jurisdictions. ๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐
- Take strategic ownership of the group's financial performance across South Africa, Tanzania and the United States, including capital allocation, asset management and growth feasibility modelling.
- Manage multi-currency treasury across USD, TZS and ZAR โ including forex hedging, liquidity planning and profit repatriation in compliance with SA and Tanzanian exchange controls.
- Establish and enforce a disciplined group reporting cycle, delivering Flash Results, entity Management Accounts and a consolidated Board Pack with variance commentary and cash forecasts on a strict monthly timeline.
- Monitor and analyse hospitality and agency KPIs (RevPAR, ADR, occupancy, CAC, LTV) to support pricing, yield management and commercial decision-making.
- Implement robust governance, internal controls and SOPs across all remote sites; oversee tax compliance with TRA (Tanzania), IRS (USA) and SARS (South Africa), including inter-company transfer pricing.
- Develop and maintain a risk matrix covering financial, operational, regulatory and currency risks, and ensure appropriate safeguards are in place across the group.
- A recognised professional financial qualification: CA(SA), CIMA or equivalent.
- 8+ years in senior financial leadership within luxury hospitality, lodge operations or inbound tourism, including multi-country structures and cross-border financial management.
- Demonstrated experience in complex multi-currency environments: treasury management, liquidity planning and foreign exchange risk.
- Sound working knowledge of South African exchange control regulations and their practical implications for inter-company transactions.
- Proven ability to establish disciplined reporting frameworks delivering timely, accurate and decision-ready financial information at executive and shareholder level.
- Experience strengthening governance and internal control environments across geographically dispersed or remote operations.
- Proficiency in modern cloud-based accounting platforms (Xero, NetSuite or equivalent) and comfortable aligning financial systems with operational and property management tools.
- A leadership style underpinned by emotional intelligence, clarity and accountability.
- South African citizen, based in Gqeberha (Port Elizabeth).
Job Features
| Job Category | Chief Financial Officer |
Group Executive Chef | Kenya
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is assisting a multi-property safari and wilderness hospitality group in Kenya in sourcing an experienced ๐๐ฅ๐ข๐จ๐ฃ ๐๐ซ๐๐๐จ๐ง๐๐ฉ๐ ๐๐๐๐. Our client operates a collection of distinctive safari and wilderness properties across Kenya, each with its own character and guest experience. The Group Executive Chef will work across all properties, raising culinary standards, bringing fresh energy to the kitchens and mentoring the teams on the ground while ensuring each property retains what makes it unique. This is a hands-on culinary leadership role with training and development at its core, and an excellent stepping-stone opportunity for a senior chef looking to move into a group mentoring and development capacity. The successful candidate will set food-quality standards, develop menus, standardise kitchen systems and actively coach chefs and kitchen teams through regular property visits and day-to-day support. ๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐
- Lead and oversee culinary operations across all group properties, setting the standard for food quality, presentation, hygiene and service.
- Train, coach and mentor property chefs, sous chefs and kitchen teams through regular site visits and hands-on support building lasting in-house culinary capability.
- Develop menus suited to each property's market, concept, guest profile and commercial objectives, while standardising recipes, portion sizes, plating guides and kitchen operating procedures.
- Improve food-cost management through menu engineering, pricing, yield control, stock management and waste reduction.
- Work with property management to develop kitchen budgets, forecasts and performance targets.
- Conduct regular kitchen audits and provide clear, actionable improvement plans for each property.
- Ensure compliance with food safety, hygiene, health and local regulatory requirements across all sites.
- Recruit, assess and support the development of key culinary talent; establish succession plans and training programmes for chefs within the group.
- Source and assess suppliers, ingredients and equipment to maintain quality and value.
- Support the opening, repositioning or improvement of food-and-beverage outlets where required.
- Collaborate with operations, finance, purchasing and front-of-house teams to improve overall guest experience and profitability.
- Formal culinary qualification from a recognised institution.
- At least 10 years' progressive culinary experience, including senior chef or group chef leadership roles.
- Strong background in chef development, training, mentoring and performance management.
- Proven ability to manage food costs, kitchen budgets and supplier relationships.
- Excellent knowledge of food safety, hygiene systems and kitchen compliance.
- Experience working in Kenya or a comparable East African hospitality environment preferred.
- Willingness and ability to travel regularly between properties.
Job Features
| Job Category | Group Executive Chef |
Marketing & Communications Manager | Tanzania
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a new Tanzanian destination management company specialising in luxury safari, mountain and island travel experiences, for a talented and driven ๐ ๐๐ฅ๐๐๐ง๐๐ก๐ & ๐๐ข๐ ๐ ๐จ๐ก๐๐๐ง๐๐ข๐ก๐ฆ ๐ ๐๐ก๐๐๐๐ฅ Our client is an established and growing Tanzanian travel operator with a strong presence in both safari and island tourism. Curating seamless journeys from Tanzaniaโs wilderness to Zanzibarโs coastlines, the business is at an exciting inflection point โ building its team and sharpening its brand to match a clear growth trajectory. This is a rare opportunity to shape a companyโs marketing identity from the inside, with real ownership, visibility, and impact. Reporting to the General Manager and based in Arusha, the successful candidate will lead the full marketing and communications function. Responsibilities span the development and execution of the annual strategy and campaign calendar, website content management, digital marketing, PR and media outreach, and the production of high-quality trade materials and company presentations. The role works closely with the Reservations team to bring approved itineraries and guest experiences to market compellingly, and includes oversight of a small internal team and coordination of approved external creative suppliers. Our client is an established and growing Tanzanian travel operator with a strong presence in both safari and island tourism. Curating seamless journeys from Tanzaniaโs wilderness to Zanzibarโs coastlines, the business is at an exciting inflection point โ building its team and sharpening its brand to match a clear growth trajectory. This is a rare opportunity to shape a companyโs marketing identity from the inside, with real ownership, visibility, and impact. Reporting to the General Manager and based in Arusha, the successful candidate will lead the full marketing and communications function. Responsibilities span the development and execution of the annual strategy and campaign calendar, website content management, digital marketing, PR and media outreach, and the production of high-quality trade materials and company presentations. The role works closely with the Reservations team to bring approved itineraries and guest experiences to market compellingly, and includes oversight of a small internal team and coordination of approved external creative suppliers. ๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐
- A relevant tertiary qualification in Marketing, Communications, Business, Tourism, or a related discipline.
- Six to eight years of progressive marketing and communications experience gained within the luxury travel, safari, or high-end hospitality sector.
- A demonstrated track record of developing and executing integrated marketing campaigns across multiple channels, from brief through to delivery.
- Hands-on capability across digital marketing, website content, PR and media outreach, and the production of branded trade collateral and company profiles.
- A solid grasp of international luxury travel markets and an understanding of how commercial operations and marketing interact within a tour operator environment.
- Outstanding written and verbal English; working knowledge of Kiswahili is a distinct advantage and warmly welcomed.
- A self-directed, proactive mindset โ comfortable balancing strategic thinking with hands-on execution in a fast-moving, growth-stage environment.
- Adaptability and a genuine ownership mentality; this is a role for someone who thrives where systems are still evolving and initiative is rewarded.
- Contactable professional references will be required.
Job Features
| Job Category | Marketing & Communications Manager |
HR Manager | Northern Cape
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is partnering with a purpose-driven luxury hospitality and conservation reserve in the Northern Cape to recruit an experienced ๐๐ฅ ๐ ๐๐ก๐๐๐๐ฅ. This property-based operational role sits at the centre of the HR function, spanning recruitment and onboarding, skills development, performance and reward, employee relations, wellness, and payroll, with input into the policies that underpin good HR governance. Day to day, the successful candidate will lead end-to-end hiring and induction, champion local hiring and development initiatives, keep training and statutory skills reporting on track, run performance and remuneration cycles, and help resolve workplace issues fairly across a culturally diverse team. The role also carries accountability for compliance with South African labour law and relevant industry standards and offers the chance to help shape a values-led, people-first culture in one of Africaโs most striking wilderness settings. Requirements
- A Bachelorโs Degree in Human Resources, Industrial Psychology, or a related field.
- A minimum of five yearsโ HR experience within the hospitality sector.
- A sound understanding of South African labour laws and best practice.
- Strong interpersonal, communication, and conflict resolution skills.
- Cultural sensitivity and experience working with diverse teams.
- High integrity, discretion, and a commitment to ethical practice.
- Flexibility, adaptability, and resilience in remote or challenging settings.
- Excellent attention to detail and strong analytical skills.
- Comfortable living in a remote location
- Stable employment history and contactable references
Job Features
| Job Category | HR Manager |
Country Director | Tanzania
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is partnering with an exclusive luxury safari group in Tanzania group to recruit a strategic and commercially astute ๐๐ข๐จ๐ก๐ง๐ฅ๐ฌ ๐๐๐ฅ๐๐๐ง๐ข๐ฅ The Country Director is responsible for the overall strategic and operational leadership of multiple high-end properties within the group. Reporting directly to the Director and working closely with the CFO and shareholders, this role ensures operational excellence, brand integrity, financial discipline, and sustainable growth across the cluster. This position requires a highly visible, decisive, and inspirational leader who can translate board-level strategy into measurable operational results. You will drive performance through strong General Managers and senior operational heads, ensuring world-class guest experiences while maintaining rigorous compliance, risk management, and governance standards. The role demands exceptional commercial awareness, emotional intelligence, and the ability to lead in a dynamic, multi-property, remote safari environment. This is a career-defining opportunity for a seasoned hospitality executive seeking to lead at the highest level within one of East Africaโs premier luxury safari portfolios. Requirements
- 8+ yearsโ senior operational leadership experience within luxury hospitality, safari, or eco-tourism environments
- Proven track record managing multi-property / multi-site operations with consistent delivery of exceptional luxury guest experiences
- Strong commercial acumen with demonstrable financial oversight, budget accountability, and cost control experience
- Strategic thinker with disciplined execution capability and measurable performance delivery
- Exceptional leadership skills with the ability to inspire senior teams and drive accountability across remote operations
- Extensive experience operating in multicultural, remote, and logistically complex environments, including field logistics and infrastructure oversight
- Strong understanding of compliance, governance, risk management, and regulatory frameworks (East Africa experience highly advantageous)
- Excellent communication, stakeholder engagement, and crisis management skills, supported by high emotional intelligence
- Willingness to travel extensively across remote properties
- Fluent in English; Kiswahili and prior East African experience highly desirable
- Stable career history with contactable references and impeccable professional integrity
Job Features
| Job Category | Country Director |
Lodge Operations Director | Kenya
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is assisting a private coastal hospitality operation on Kenya's South Coast in sourcing an experienced and dynamic ๐๐ข๐๐๐ ๐ข๐ฃ๐๐ฅ๐๐ง๐๐ข๐ก๐ฆ ๐๐๐ฅ๐๐๐ง๐ข๐ฅ. Our client operates two hospitality properties on Kenya's South Coast โ an established coastal lodge run as a hotel, and a highly exclusive private island property directly adjacent to it, bookable only as a whole and currently in the planning and development phase with an anticipated opening within two to three years. The successful Operations Director will take executive leadership of both, overseeing ongoing hotel operations alongside the full development journey of the island property. This is a senior, hands-on leadership role for an experienced hospitality operator with strong project management capability. The Operations Director will act as director of the Kenyan business, holding full P&L responsibility and managing all operational, financial, legal and commercial aspects of both properties, reporting directly to the owner. This is not a conventional salaried role. The owner operates with a partnership mindset and a deeply held belief in sharing success โ and is looking for a like-minded operator who wants to be more than an employee. A substantial profit share forms a significant part of the remuneration package, giving the right candidate a genuine stake in what they build and the opportunity to grow their own financial success alongside the business. If you are driven, entrepreneurial and want to be truly rewarded for what you achieve, this role was built for you. ๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐
- Act as executive lead of the Kenyan business โ taking full responsibility for all operations, finances, legal matters and development across both properties, and reporting directly to the owner.
- Drive the planning, development and construction of the exclusive island property from concept to opening, managing architects, contractors, consultants and all regulatory processes.
- Guide and oversee the lodge's General Manager in day-to-day hotel operations, maintaining accountability for guest experience and service standards โ you will not be alone on the ground.
- Hold full P&L responsibility: manage budgeting, forecasting, cash flow, accounting, bookkeeping and financial reporting for both properties.
- Recruit, build and lead all property staff; oversee performance management, training and team development across both operations.
- Develop and execute sales, marketing and revenue strategies; grow the lodge's commercial performance and establish the brand and commercial model for the island property.
- Manage procurement, supplier and contractor relationships, service contracts and all legal and regulatory compliance under Kenyan law.
- Prepare business plans, project budgets and BOQs for owner approval; act as authorised signatory on operational accounts within approved limits and submit regular progress and management reports.
- Proven experience as an Operations Director, General Manager or COO in hospitality, with specific East African or Kenyan experience.
- Background in lodge, boutique hotel or coastal resort operations; experience managing both hotel-style and exclusive/private properties a strong plus.
- Solid track record leading property development or construction projects in the region, including contractor management, BOQs and regulatory processes.
- Strong financial acumen: P&L ownership, budgeting, financial reporting and cash flow management.
- Skilled people leader with a track record of building and developing hospitality teams.
- Commercial mindset with the ability to develop and execute sales and marketing strategies.
- Entrepreneurial and self-sufficient โ comfortable operating with significant autonomy and reporting to a remote owner.
- Excellent communication and stakeholder management skills.
- Eligibility to work in Kenya.
Job Features
| Job Category | Operations Director |
Guest Experience Ops Manager | Madagascar
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is assisting a luxury island lodge in Madagascar in sourcing an experienced and dynamic ๐๐จ๐๐ฆ๐ง ๐๐ซ๐ฃ๐๐ฅ๐๐๐ก๐๐ ๐ข๐ฃ๐ฆ ๐ ๐๐ก๐๐๐๐ฅ This exclusive property offers immersive, high-end experiences in a spectacular and pristine setting, and is part of a well-regarded collection known for responsible, remote luxury tourism across Africa and the Indian Ocean. The Operations Manager will oversee the overall standards of the guest experience, coordinating the day-to-day operational functions across all departments and working closely with the General Manager to ensure systems, people and logistics operate seamlessly. This is a hands-on, service-oriented leadership role for someone who thrives in dynamic, remote environments and brings a genuine passion for operational excellence in luxury lodge hospitality. Hotel experience alone is not sufficient for this role. ๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐
- Develop and maintain service standards across all guest-facing departments, continuously improving the guest experience in line with the property's luxury positioning.
- Lead and coordinate daily operational activities across Front Office, Housekeeping, Spa, Activities and Food & Beverage, implementing and upholding SOPs.
- Ensure the end-to-end guest experience is delivered with personalisation, attention to detail and warmth, responding swiftly and professionally to any guest feedback.
- Support the General Manager in building a high-performing, values-driven team through training, coaching and cross-departmental collaboration.
- Oversee procurement, delivery and inventory management of all operational supplies, ensuring adequate stock levels for a remote island operation.
- Ensure all departments adhere to health, safety, hygiene and fire safety protocols, and lead incident reporting in line with company procedures.
- Minimum 5-7 years in operations roles within luxury hospitality, with experience as an Operations Manager in a comparable remote luxury lodge or island property essential.
- Hotel experience alone will not be considered; remote lodge, camp or island hospitality experience is required.
- Strong operational planning and problem-solving skills with a hands-on, solutions-oriented approach.
- Excellent communication and interpersonal skills with the ability to build trust across diverse, multicultural teams.
- High level of attention to detail, with a strong focus on consistency, quality and guest satisfaction.
- Fluency in English essential; French language skills a strong advantage.
- Genuinely adaptable and resilient, with the attitude and flexibility needed for island life in a remote setting.
Job Features
| Job Category | Guest Experience Ops Manager |
Lodge General Manager or GM Couple | Kenya
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a newly opened luxury tented safari camp in the Masai Mara, Kenya, for an experienced ๐๐ข๐๐๐ ๐๐ ๐๐ข๐จ๐ฃ๐๐ |๐๐๐ก๐๐ฅ๐๐ ๐ ๐๐ก๐๐๐๐ฅ The successful candidate/s must bring strong pre-opening and opening experience, ideally gained within a luxury lodge, safari camp or resort environment. The General Manager will take full leadership responsibility for the property's operational stabilisation, guest experience and commercial performance, guiding the camp from its initial opening phase into a consistently high-performing luxury operation. Reporting to ownership and management, and overseeing the Lodge Manager and Heads of Department, the successful candidate/s will develop and implement structured operational plans, close any outstanding opening gaps, strengthen SOPs and operational systems, and build a strong, motivated team capable of delivering the anticipatory, detail-driven service expected of a luxury safari property. The role carries full accountability for financial performance and cost control, revenue growth, safari and guiding operations, property and facility management, health, safety and security, sustainability, and community and stakeholder relations. This is a hands-on, highly visible leadership role based full-time at a remote luxury tented camp. Requirements
- Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, Tourism, Business Administration or a related field
- Minimum 8โ10 years' experience in the hospitality industry
- Minimum 3โ5 years' experience as a Lodge General Manager, or in an equivalent senior leadership role
- Strong pre-opening and opening experience is essential, preferably within a luxury lodge, safari camp or resort environment
- Proven ability to manage a high-end guest experience
- Strong financial and commercial management experience
- Demonstrated ability to lead and develop large hospitality teams
- Comfortable living and working in a remote safari environment.
- Exceptional references
Job Features
| Job Category | Lodge General Manager pr GM Couple |