Camp Management Couple | Zimbabwe
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is partnering with a well-established safari operator with an intimate camp in Hwange National Park, to recruit an experienced and hands-on ๐๐๐ ๐ฃ ๐ ๐๐ก๐๐๐๐ ๐๐ก๐ง ๐๐ข๐จ๐ฃ๐๐. This role is ideally suited to a self-motivated couple who share a genuine passion for the bush and who are comfortable living and working in a remote wilderness setting. Together, the successful couple will take full responsibility for the day-to-day running of the camp and will ensure that every guest enjoys a seamless five-star safari experience. On the guest side, the couple will welcome and host guests, oversee game drives, guided walks, bush dinners and other activities, and ensure that all food and beverage offerings consistently meet the agreed standards. Operationally, the role covers administration and record keeping, providing the accountants with all necessary documentation, and communicating with booking agents. The couple will supervise and manage the camp team, handle all staffing matters, and oversee logistics and keep the camp well stocked with food and essentials. Maintaining the camp and vehicles in good running order is also a key responsibility. Building a close working relationship with National Parks and other stakeholders is essential to the success of the operation. The couple will also supply regular photographs and content to the marketing team in support of social media campaigns. The role includes becoming familiar with as much of the surrounding area as possible, planning and developing new walking routes and roads to improve accessibility, and enhancing the guest experience. Requirements
- Proven experience as a lodge or camp management couple, ideally within a remote safari environment
- Advantages for one of the partners to have a guiding qualification - with a Zimbabwe Professional Guide licence being an additional bonus
- Strong hospitality, guest relations and food and beverage background with an understanding of five-star standards
- Solid administrative, record keeping and stock control skills
- Practical maintenance and mechanical knowledge, including vehicles and camp infrastructure
- Proven staff leadership and people management skills
- Good photography skills and comfort producing content for social media
- Excellent communication and interpersonal skills, including stakeholder liaison
- Computer literate with a valid driverโs licence
- Physically fit and comfortable with long-term living in a remote bush environment
Job Features
| Job Category | Camp Management Couple |
Property General Manager | Cape Town
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of an established property management company specialising in upmarket short-term rental accommodation in Cape Town for an experienced and hands-on ๐ฃ๐ฅ๐ข๐ฃ๐๐ฅ๐ง๐ฌ ๐๐๐ก๐๐ฅ๐๐ ๐ ๐๐ก๐๐๐๐ฅ This is an exciting chance to lead a serviced apartment building in Cape Town, shaping the guest experience, the relationships with owners and the operating standards that will define the property. As the leader on site, you will be the person investors rely on to look after their asset, the face guests associate with outstanding service, and the manager the team turns to for direction. You will take full responsibility for the daily running of the building: overseeing all short-term letting activity from reservations, arrivals and departures to platform listings and occupancy, and leading the concierge and housekeeping teams. You will manage relationships with investors and owners, bring new clients into the management portfolio and deliver monthly owner reports on occupancy, revenue, maintenance and expenses. Keeping every unit, the pool deck, lobbies and shared spaces in immaculate condition, driving proactive maintenance, resolving guest and owner queries swiftly and upholding the brand's service standards at every touchpoint all form part of the role. ๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐
- At least 5 years' experience in Hotel Management, property management, serviced apartments or short-term rental operations, including essential experience in large or multi-unit buildings.
- A minimum of 3 years in a General Manager or senior management position with full operational responsibility.
- Proven experience managing investor and owner relationships and onboarding new clients into a managed portfolio.
- Hotel or 5-star hospitality experience will be advantageous, with a clear understanding of what a true hotel-quality standard looks like day to day.
- Working knowledge of short-term letting platforms such as Airbnb and Booking.com, as well as property management systems such as NightsBridge, Opera or similar.
- Financially competent โ able to prepare owner reports, manage budgets and monitor revenue and occupancy targets.
- Confident, hands-on leader of on-site concierge and housekeeping teams.
- An exceptional eye for detail โ nothing from a marked wall to an imperfectly made bed goes unnoticed.
- Strong, polished communicator, equally at ease with discerning investors and operational staff.
- Proactive and solutions-driven, with the drive to tackle problems head-on.
- Living in Cape Town or able to relocate without delay.
- South African citizens only.
Job Features
| Job Category | Property General Manager |
Safari Consultants | Remote
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is assisting a well-established safari and luxury travel company in sourcing experienced and knowledgeable ๐ฆ๐๐๐๐ฅ๐ ๐๐ข๐ก๐ฆ๐จ๐๐ง๐๐ก๐ง๐ฆ. Our client is a reputable operator in the Southern African safari and travel space, known for crafting exceptional itineraries for a discerning international clientele. They work closely with a network of international agents, tour operators and direct travellers, and are now looking to grow their consulting team with experienced, product-savvy individuals who can hit the ground running. The successful candidates will be responsible for designing and selling bespoke safari itineraries, building strong supplier and agent relationships, and actively driving new business. These are remote-based positions suited to self-motivated travel trade professionals who are passionate about Southern Africa and thrive in a sales-driven environment. ๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐
- Design and sell tailor-made safari and travel itineraries for international clients, matching product to budget, travel style and preferences.
- Negotiate and conclude STO agreements with lodges, hotels and ground operators across Southern Africa.
- Build and maintain strong relationships with international agents, tour operators and direct clients.
- Actively generate new business, follow up on leads and drive bookings to meet personal and team revenue targets.
- Stay current on Southern African destinations, product developments and supplier offerings to provide expert guidance to clients.
- Manage the full booking process โ from accurate quoting and proposal through to confirmation, documentation and handover.
- Liaise with operations and reservations teams to ensure seamless itinerary execution and a high standard of client experience.
- Experience in the travel trade, safari industry or tour operations โ hands-on knowledge of Southern African product is essential.
- Sales-driven with a proven ability to convert enquiries into confirmed bookings.
- Experience working with international agents and tour operators, with an understanding of how the trade operates.
- Familiarity with STO agreements and supplier negotiations is advantageous.
- Strong communication and relationship-building skills, with the ability to represent a premium brand professionally.
- Detail-oriented with solid quoting, itinerary design and administration skills.
- Comfortable working independently in a remote setting with strong self-management and time discipline.
Job Features
| Job Category | Safari Consultant |
Lodge Manager | Arusha, Tanzania
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is currently recruiting on behalf of a leading luxury hospitality group in Tanzania for an experienced and guest-focused ๐๐ข๐๐๐ ๐ ๐๐ก๐๐๐๐ฅ Our client a respected hospitality company is looking for a polished, hands-on lodge manager to take the helm of an exclusive lodge in Arusha, making sure every guest enjoys a truly memorable stay. The successful candidate will oversee every department, including food & beverage, housekeeping, spa, maintenance and grounds, and will personally welcome guests and take ownership of their experience from arrival to departure. The role carries full financial accountability for the lodge, covering budgets, operating and capital spend, asset and stock control, as well as the training, welfare and performance of the lodge team. ๐ Please note - Local (Tanzanian) candidates will be given preference. ๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐
- A diploma or degree in hospitality or a related field.
- A minimum of 5 years' management experience in a luxury lodge environment.
- Proven ability to deliver exceptional, personalised service to discerning guests.
- Strong all-round knowledge of lodge operations, including F&B, housekeeping, spa, maintenance and grounds.
- Sound financial skills, including budgeting, cost control, capex and opex management and asset registers.
- Experience in stock and store control, including running a lodge shop.
- Hands-on people management experience: rosters, leave, appraisals, disciplinary processes and staff welfare.
- A natural trainer and mentor who can coach heads of department and junior staff to consistent standards.
- Computer literate, with good working knowledge of Word, Excel, Outlook and PowerPoint.
- A self-motivated, visible leader with a warm and professional guest presence.
- Excellent communication skills and strong attention to detail.
- Willing to be based at the lodge in Arusha, Tanzania.
Job Features
| Job Category | Lodge Manager |
Duty Manager | Cape Town
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a luxury boutique Lodge in Cape Town for a hands-on and highly guest centric ๐๐จ๐ง๐ฌ ๐ ๐๐ก๐๐๐๐ฅ. This guest-facing role combines guest services, day-to-day operational oversight and team coordination. The successful candidate will take ownership of each shift, resolve guest and operational issues, and maintain consistently high standards of service and property presentation. The role suits someone who enjoys building strong guest relationships and staying actively involved across departments. Practical problem-solving, sound judgement and reliable follow-through are essential, together with the ability to support, train and lead the team. ๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐
- Build strong guest relationships, conduct rooming and orientation, and assist with recommendations, bookings and personalised service.
- Manage check-ins, check-outs and accurate billing on Semper, taking responsibility for the smooth running of each shift.
- Coordinate breakfast service, housekeeping and maintenance, allocate duties and monitor service delivery across departments.
- Conduct room inspections and property walkthroughs, address maintenance and presentation issues, and uphold health, safety and security procedures.
- Lead and support the team through clear delegation, on-the-job training and constructive feedback, coordinating closely with other Duty Managers.
- Resolve guest complaints and operational issues promptly, follow through on outstanding matters, and implement practical improvements to procedures and service.
- Ability to take ownership of a shift and oversee daily lodge operations across guest services, breakfast service, housekeeping and maintenance.
- Strong guest relations and communication skills, with a warm, professional and approachable manner.
- Ability to manage check-ins, check-outs and accurate billing using Semper.
- Practical problem-solving skills, sound judgement and confidence in resolving guest complaints and operational challenges.
- Ability to coordinate, support and train a team, with clear delegation and accountability.
- High attention to detail, consistent follow-through and a hands-on approach to service standards and property presentation.
Job Features
| Job Category | Duty Manager |
Group HR Manager | Cape Town
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is partnering with a boutique hospitality group to recruit an experienced professional, based in Cape Town, Stellenbosch or Franschhoek, for the position of ๐๐ฅ๐ข๐จ๐ฃ ๐๐ฅ ๐ ๐๐ก๐๐๐๐ฅ. This senior generalist position will suit a practical HR professional who enjoys taking full ownership of the people agenda in a growing, multi-site business. The successful candidate will oversee a large workforce across several properties, reporting to the Group General Manager and supported by a dedicated HR Administrator. The role calls for someone who thinks independently, applies sound business sense and builds trusted working relationships with property General Managers, while having the confidence to question and push back on them tactfully when needed. HR will set the framework, provide expertise and maintain oversight, with General Managers remaining responsible for leading their own teams. Key areas of focus include the full recruitment and onboarding cycle, day-to-day employee relations, performance and talent reviews, succession planning, workforce and organisational planning, reward, and group-wide learning and development. The incumbent will also take ownership of HR policies, employment contracts and statutory compliance, oversee the accuracy of HR records and administration, and provide Group-level occupational health and safety oversight. This is not a predominantly administrative or policy-driven position. The business is looking for a practical problem solver who is highly organised, sees matters through to completion and can positively influence managers while holding them to account. Requirements
- A minimum of 5 yearsโ HR experience with clear career progression
- A qualification in Human Resources, Industrial Psychology, Business or a related field is preferred
- Proven experience at HR Manager, HR Business Partner or similar level
- Hospitality experience would be beneficial, although candidates from multi-site, operational or shift-based industries are encouraged to apply
- Well-rounded generalist HR skills, including recruitment from sourcing through to onboarding
- Practical experience in managing employee relations matters
- Thorough working knowledge of South African labour legislation, including the BCEA, LRA, EEA and OHSA
- Experience in advising and supporting operational line managers
- Sound judgement, a commercial mindset and the confidence to handle difficult conversations with senior stakeholders
- Excellent organisational and communication skills
- Comfortable working with HR systems, spreadsheets and business technology, including the responsible use of AI tools
Job Features
| Job Category | Group HR Manager |
Client Relationship / Key Account Manager | Cape Town
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a well-established, premium tours and ground transport company in Cape Town for an experienced and relationship-driven ๐๐๐๐๐ก๐ง ๐ฅ๐๐๐๐ง๐๐ข๐ก๐ฆ๐๐๐ฃ / ๐๐๐ฌ ๐๐๐๐ข๐จ๐ก๐ง ๐ ๐๐ก๐๐๐๐ฅ Our client is a respected name in South Africaโs inbound travel industry, delivering tours and transport services to destination management companies, hotels and other travel partners. With a solid foundation and ambitious plans for growth, they are looking for a proactive professional who takes ownership, thrives on building lasting partnerships and is motivated to help drive the business forward. Reporting to the General Manager and based in Cape Town, the successful candidate will be responsible for retaining and growing the companyโs existing client base. This includes running tiered account plans and a structured programme of face-to-face visits and business reviews, tracking account health and booking trends, coordinating feedback and service recovery with the relevant managers, and increasing tour and transfer business within current accounts. The role also covers client training and educational trips, contract renewals, CRM records and regular portfolio reporting, working closely with the Head of Sales, who focuses on new business. ๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐
- A business, tourism or hospitality qualification is preferred; strong practical experience will also be considered.
- Proven experience in B2B account management or client relationship management, with a track record of retaining and growing key accounts.
- Experience in luxury travel, hospitality, or premium transport and tour operations will be a strong advantage.
- A good understanding of the inbound tourism trade, including DMCs, hotels and other booking partners.
- Commercially minded, able to balance client retention and growth with margin, working within agreed pricing and targets.
- Comfortable analysing booking and revenue data to spot risks and opportunities early.
- Proficient in CRM systems, Excel and presentation software, with disciplined record-keeping and reporting.
- An excellent communicator who presents products with confidence and handles difficult feedback professionally.
- Highly organised, able to manage a full client portfolio and stick to contact schedules and reporting deadlines.
- A natural self-starter with a strong drive to take ownership and deliver results.
- Discreet and professional, and comfortable with in-person client engagement, including meetings and events outside normal office hours.
- Valid driverโs licence and willingness to travel nationally.
- Based in, or willing to relocate to, Cape Town.
- Shortlisted candidates will be asked to complete a Predictive Index (PI) assessment before interviews.
Job Features
| Job Category | Client Relationship / Key Account Manager |
Lodge General Manager | Botswana
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a reputable luxury safari operator in Botswana for an experienced and highly guest centric ๐๐ข๐๐๐ ๐๐๐ก๐๐ฅ๐๐ ๐ ๐๐ก๐๐๐๐ฅ. Our client is looking for an established hospitality professional with experience managing a five-star property independently in a remote setting. A passion for guest service, sustainability, conservation and community development is essential. The General Manager will take overall responsibility for lodge operations, financial performance and staff management, maintaining exceptional standards across accommodation, food, safari activities and all guest touchpoints. The role requires a confident, approachable leader who can develop the team and build strong relationships with guests, communities and industry partners. ๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐
- Oversee the effective daily management of the lodge and maintain exceptional standards across all departments.
- Build strong relationships with staff, guests, government departments, local communities, agents and neighbouring lodges.
- Manage budgets, financial forecasts and cost controls, improving efficiencies through local sourcing and consistent product quality.
- Lead and develop the team, maintain HR structures and ensure compliance with policies and procedures.
- Continually improve the guest experience across accommodation, food, game activities and all guest touchpoints.
- Monitor the condition and efficiency of buildings, operational equipment, vehicles and generators.
- Host visiting agents, media and VIP groups.
- A minimum of five yearsโ experience running a five-star operation as a Lodge Manager or General Manager, with the ability to manage a remote property independently.
- A qualification in Hospitality or Business Management for work permits
- Strong knowledge of lodge operations, financial management and staff management, supported by good computer skills.
- A proactive, compassionate leadership style, strong communication skills and a proven focus on guest and staff service.
- A passion for hospitality, sustainability, conservation and community development.
- A good command of English and an outgoing, warm and professional manner, with confidence hosting affluent guests.
- Honesty, diligence and self-motivation, with the ability to work under pressure and meet deadlines.
Job Features
| Job Category | Lodge General Manager |
Assistant Lodge Manager | Overberg
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is currently partnering with an award-winning, ultra-luxury boutique lodge in the Overberg to recruit an experienced and highly guest-centric ๐๐ฆ๐ฆ๐๐ฆ๐ง๐๐ก๐ง ๐๐ข๐๐๐ ๐ ๐๐ก๐๐๐๐ฅ to join their exceptional team. This exclusive property is internationally recognised for its refined hospitality, breathtaking natural surroundings, and immersive guest experiences that celebrate the regionโs remarkable biodiversity and coastal landscapes. The successful candidate will be a dynamic hospitality professional with a genuine passion for guest engagement, strong operational leadership skills, and the ability to inspire a service-driven team within a high-end lodge environment. Qualifications & Experience
- Diploma or Degree in Hospitality or equivalent preferred.
- It is imperative to have at least 5 yearsโ experience in a similar role in a high-end Lodge or hotel environment.
- Knowledgeable on HR policies and procedures
- Good understanding of F&B
- Professional, highly presentable with excellent communication skills.
- Passionate in creating a memorable experience for individual guests and exceeding service delivery standards.
- Highly motivated with the ability to inspire and mentor team members.
- Ability to work under pressure.
- Valid driverโs license is essential.
- Sound employment history with contactable references.
Job Features
| Job Category | Assistant Lodge Manager |
Assistant Financial Controller | Cape Town
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a newly established up market hotel in Cape Town for an experienced and qualified ๐๐ฆ๐ฆ๐๐ฆ๐ง๐๐ก๐ง ๐๐๐ก๐๐ก๐๐๐๐ ๐๐ข๐ก๐ง๐ฅ๐ข๐๐๐๐ฅ. Reporting to the Financial Controller, this role supports the day-to-day management of the Finance Department, financial reporting and accounting controls in line with policies and local requirements. This is an in-office position with an urgent start date. The successful candidate will prepare and review financial statements, oversee month-end processes and support budgeting, forecasting and audits. The role requires accuracy, sound financial analysis and the ability to work closely with departmental leaders while maintaining strict confidentiality. ๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐
- Lead the day-to-day activities of the Finance Department and maintain accurate financial records in line with accounting policies and procedures.
- Compile monthly and annual financial statements, prepare and review profit and loss reports, and meet monthly, quarterly and year-end reporting deadlines.
- Prepare monthly journals and closing entries, review journals prepared by others, reconcile balance sheet accounts and prepare intercompany recharges.
- Support budgeting and forecasting, analyse revenue and expenditure trends, and advise departmental leaders on resource use and financial performance.
- Maintain accounting controls, coordinate financial audit preparation and ensure tax remittances are prepared and filed in accordance with government regulations.
- Ensure accurate recording and analysis of revenues and expenses, recommend improvements to financial systems and procedures, and uphold confidentiality and hotel safety standards.
- Hospitality experience is essential, with the ability to manage daily finance activities and support departmental leaders.
- Sound knowledge of financial reporting, accounting controls and the preparation of financial statements.
- Ability to prepare and review journals, reconcile balance sheet accounts and complete month-end and year-end processes accurately and on time.
- Strong financial analysis skills, with the ability to support budgets, forecasts and business recommendations.
- Understanding of audit preparation, tax remittances and compliance with applicable policies and regulations.
- Pre-opening experience would be an advantage. High attention to detail, discretion and a professional, service-focused approach are required.
Job Features
| Job Category | Assistant Financial Controller |
Lodge General Manager | Kenya
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a celebrated collection of luxury safari lodges and camps in East Africa for an experienced and inspirational ๐๐ข๐๐๐ ๐๐๐ก๐๐ฅ๐๐ ๐ ๐๐ก๐๐๐๐ฅ Our client is a respected East African safari collection known for authentic, sustainable luxury experiences. It is an outstanding opportunity for a seasoned lodge leader to take the helm of an iconic property within a well-established, guest-centred group. Reporting to the Director of Operations, the General Manager will take full ownership of the camp โ from the guest experience and service standards to revenue, profitability and team performance. The role involves leading and developing the heads of department, overseeing recruitment, training, coaching and performance management, acting on guest feedback and personally looking after VIP and returning guests. The successful candidate will drive audit, statutory and health and safety compliance, contribute to the annual budget and keep costs on track, and work closely with the commercial team to position the camp correctly in the market. ๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐
- Proven experience as a General Manager or Lodge Manager of a luxury safari lodge or tented camp โ East African experience will be a strong advantage.
- A hospitality management qualification will be advantageous.
- Strong financial acumen, including budgeting, forecasting from historical data, cost control and a sound grasp of how revenue is generated.
- A good understanding of the luxury safari market, the competitive landscape and how a lodge is positioned within it.
- Solid food and beverage knowledge, including menu planning and pricing.
- A visible, hands-on leader who motivates teams, develops heads of department and builds a culture of high performance and succession planning.
- A track record of lifting guest satisfaction and hosting VIP guests with warmth and polish.
- Experience with internal audits, statutory compliance and health, hygiene and safety procedures.
- Excellent communication and report-writing skills, with the ability to build rapport with guests, staff, local communities and head office.
- A clear decision-maker who sets goals, builds consensus and champions positive change.
- A genuine commitment to sustainable, community-focused tourism.
- Comfortable living and working in a remote bush environment.
- Expatriate candidates are welcome but must be eligible for a Kenyan work permit.
- A stable work history and contactable references.
Job Features
| Job Category | Lodge General Manager |
Head of Guiding & Training | East Africa
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is partnering with a well-established safari company, operating camps and lodges across East Africa, to recruit an experienced ๐๐๐๐ ๐ข๐ ๐๐จ๐๐๐๐ก๐ ๐๐ก๐ ๐ง๐ฅ๐๐๐ก๐๐ก๐ to lead its guiding teams. As custodian of the companyโs guiding philosophy, the successful candidate will ensure that every guide employed by the company delivers a consistent and outstanding safari experience. The role recognises that sound wildlife knowledge is the foundation, while true guiding excellence comes from emotional intelligence, warmth, storytelling and the ability to read each guest. The successful candidate will set group-wide guiding standards and own the master guiding curriculum, assessment tools and practical handbooks. Training will centre on guest-focused guiding, teaching guides to observe and listen, anticipate guest needs, know when to share and when to allow quiet, and move from fact-based commentary to immersive, narrative-driven storytelling. The role follows a multi-tiered training model, delivering key training and assessments directly, empowering senior guides to coach within their regions, and overseeing external specialists for technical modules. Further responsibilities include establishing Head Guide structures in each country, training Country Head Guides in people management and coaching, and identifying future leaders through clear career pathways. The successful candidate will also create, test and refresh guest activities suited to each landscape, from walking safaris and night drives to river, cultural and family experiences, with clear operating and safety procedures in place. Key Responsibilities
- Act as custodian of the guiding philosophy and set consistent guiding standards across all properties.
- Own and develop the guiding curriculum, training programmes and soft-skills development of all guides.
- empower guides to deliver personalised safari experiences and use guest feedback to raise standards.
- Support strategy and regional growth through a scalable guiding framework.
- Lead and develop Head Guides in each country and build clear career pathways for future leaders.
- Develop new guest activities and refresh existing experiences across all properties.
- A minimum of 10 yearsโ professional safari guiding experience and qualifications, with a proven record in senior guiding leadership and training
- A strong background in high-end, luxury safari operations
- Broad knowledge of East African wildlife, ecosystems and conservation
- A track record of taking ownership of guest feedback and guiding related complaints and turning them into improved standards
- A natural educator who enjoys developing people and building future leaders
- The ability to model and teach empathy, warmth, guest awareness and discreet luxury service
- The ability to design regional systems while remaining practical and grounded in field operations
- An understated, authentic and humble leadership style with quiet confidence
- The ability to build trust across diverse teams, country leaders and external partners
- Sound judgement under pressure, in safety situations and when handling guest challenges
- Fluency in spoken and written English, with Swahili being an advantage
- Willingness to travel extensively across East Africa
- Experience working across multiple countries and bringing new properties or acquisitions into a single guiding standard is highly advantageous
Job Features
| Job Category | Head of Guiding & Training |
Trails Guides | Mozambique
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ have partnered with a reputable Tourism operation in Mozambique to recruit experienced and qualified ๐ง๐ฅ๐๐๐๐ฆ ๐๐จ๐๐๐๐ฆ We are currently seeking experienced Zimbabwe Trails Guides for the new season, starting May/June 2027. This is a great opportunity for a passionate Trails Guide to join a pioneering conservation-focused property where guiding goes beyond wildlife - it is about storytelling, community engagement, and inspiring a deeper connection to nature through immersive, responsible tourism. The successful candidate will lead guests on foot through pristine wilderness, sharing not only expert knowledge of flora, fauna, and tracking, but also the deeper narrative of the land, its ecosystems, and the communities connected to it. This role calls for someone who takes pride in safety, professionalism, and delivering an authentic, immersive guest experience, while actively contributing to the property's conservation ethos and its commitment to responsible, sustainable tourism. It is an ideal opportunity for an experienced trails guide who wants to grow within a forward-thinking operation that values mentorship, community upliftment, and a genuine passion for protecting Africa's wild spaces for future generations. Requirements
- Zimbabwe Professional Guide/Hunter qualification orย Trails Guide Lead and a Valid ARH
- Valid First Aid Certificate minimum level 1
- Valid code 10 Drivers licence or equivalent with a valid PrDP.
- Minimum 3 yearsโ experience as a lead trails guide
- Skippers licence and canoeing experience is advantageous but not necessary
- 4x4 driving skills.
- General knowledge of legal implications of being a Field Guide
- General vehicle maintenance knowledge Basic computer knowledge & inventory
Job Features
| Job Category | Zimbabwe Trails Guides |
Lodge Anchor | Sabi Sand
๐๐ ๐๐ฉ๐๐๐ข๐๐ฅ๐ข๐ณ๐๐ ๐๐๐๐ซ๐ฎ๐ข๐ญ๐ฆ๐๐ง๐ญ is recruiting on behalf of an exclusive luxury safari lodge in the Sabi Sand Game Reserve for an experienced and guest-focused ๐๐๐๐๐ ๐๐๐๐๐๐ Join an established luxury lodge where thoughtful hosting, exceptional service and conservation shape the guest experience. This live-in opportunity offers a varied role within a professional team committed to creating memorable safari stays. Working closely with the lodge management team, you will oversee guest hosting, reception and concierge services, coordinate departments and develop staff. Responsibilities include maintaining presentation and upkeep standards, managing orders and stock, keeping guest records accurate, caring for equipment and supporting daily administration and the lodgeโs conservation ethos. ๐๐๐ช๐ฎ๐ข๐ซ๐๐ฆ๐๐ง๐ญ๐ฌ
- At least four years of hospitality experience, ideally including two years of structured training and assistant management exposure within a five-star hotel or luxury lodge
- A strong service ethic and confidence in delivering attentive, personalized guest care.
- Sound food and beverage knowledge, including preparation methods, service terminology, dietary needs and allergies.
- Financial administration skills, with experience in purchasing and stock management.
- Computer proficiency and the ability to maintain accurate reception records and guest information.
- Excellent spoken and written English; an additional language would be an advantage.
- Proven team leadership, clear communication and a commitment to coaching and developing colleagues.
- Working knowledge of basic labour legislation and workplace disciplinary processes.
- An understanding of housekeeping standards, property maintenance and the care of lodge equipment.
- An interest in developments in hospitality, food service and luxury lodge operations.
- A practical, cooperative approach, with attention to detail, patience, confidence and strong organizational skills.
- A valid driverโs license and the legal right to work in South Africa.
Job Features
| Job Category | Lodge Anchor |
Housekeeping Manager | Kruger National Park
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a renowned, award-winning 5-star private game lodge situated in the Kruger National Park for an experienced and dedicated ๐๐ข๐จ๐ฆ๐๐๐๐๐ฃ๐๐ก๐ ๐ ๐๐ก๐๐๐๐ฅ This position is only to South African Residents As the Housekeeping Manager, you will be responsible for the overall cleanliness, presentation, and aesthetic upkeep of all guest suites, public spaces, and lodge laundry. You will lead a dedicated team of housekeeping staff, instilling a culture of pride, precision, and warmth. This is a hands-on management role that requires you to be equally comfortable on the floor conducting room checks as you are behind a desk managing budgets, stock control, and procurement. Your ability to maintain the lodgeโs exceptional standards whilst motivating your team and managing departmental resources will be the cornerstone of your success in this position. Requirements
- Proven experience in a senior housekeeping management role within a 5-star hotel, lodge, or comparable luxury hospitality establishment.
- Demonstrated ability to lead, train, and motivate a large team.
- Sound knowledge of housekeeping best practices, laundry management, and room presentation.
- Strong administrative capabilities, including competency in procurement processes, stock control, and accurate inventory management.
- Ability to compile, manage, and monitor departmental budgets and exercise sound financial judgment within cost parameters.
- Proficiency in Microsoft Word, Excel, and Outlook, with the ability to manage reports, schedules, and correspondence efficiently.
- Meticulous attention to detail, with a consistent and disciplined approach to quality control and daily room inspections.
- Physically fit, resilient, and able to thrive in a remote, live-in lodge environment with a flexible working schedule.
- Commitment to sustainable lodge operations and alignment with environmental and conservation principles.
- Stable employment history with contactable references
Job Features
| Job Category | Housekeeping Manager |