Snr Sales & Marketing Manager | Remote
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is partnering with a boutique, design led luxury safari brand with camps in the Serengeti and Mara regions in Tanzani to recruit an experienced ๐ฆ๐๐ก๐๐ข๐ฅ ๐ฆ๐๐๐๐ฆ & ๐ ๐๐ฅ๐๐๐ง๐๐ก๐ ๐ ๐๐ก๐๐๐๐ฅ. ๐Please Note โ Candidates must be based in Arusha, Kenya or South Africa, with regular travel to the group's Serengeti and Mara properties and frequent international travel for trade and business development. This is a senior leadership role responsible for building and driving the commercial engine of the business, and it reports to the Directors, Owners and Cluster Camp Manager. The successful candidate will own the annual sales and marketing strategy, budget and revenue targets, translate ownership objectives into actionable commercial plans, and represent the brand at senior level industry forums and strategic planning sessions. They will lead international business development across key source markets, building direct relationships with top tier tour operators, travel designers and luxury travel advisors, and personally managing a portfolio of key accounts at major international trade shows and workshops. The Sales & Marketing Manager directly manages a and a Reservations Manager based in Arusha, and provides direction to the wider Reservations Coordinator team, building the team's capability in relationship management, negotiation and consultative selling, and overseeing day to day sales and reservations operations. The role also owns brand positioning, messaging and visual consistency across all guest facing channels, directs digital marketing, content, PR and campaign strategy, and guides website, social media and digital distribution to strengthen direct bookings alongside trade business. The successful candidate will advise on the packaging of experiences and itineraries, track competitor activity and market intelligence, and provide regular commercial reporting on sales, revenue and account performance. Requirements
- A Bachelor's degree in Marketing, Business Administration, Tourism, Hospitality Management or a related field is required.
- Candidates should have four to eight years of progressive sales and marketing experience within luxury hospitality or high-end safari and travel, including at least two to three years in a leadership or head of department capacity.
- Demonstrated experience with boutique, design led luxury safari brands is required, along with an intimate understanding of how smaller, high touch properties compete and win against larger groups.
- An established personal network of international tour operators, travel designers and luxury travel trade contacts is essential.
- Candidates should have a proven ability to lead and develop sales and reservations teams while personally managing high value international accounts.
- Strong commercial acumen is required, including comfort with budgets, forecasting, revenue management principles and data driven decision making.
- A sophisticated understanding of luxury brand positioning, digital marketing and destination marketing is essential.
- Excellent communication, negotiation and presentation skills are required, with the professionalism to represent the brand at ownership and industry level.
- Frequently international and domestic travel, including to remote camp locations is required
- A genuine affinity for sustainability, conservation and community centred tourism is required.
Job Features
| Job Category | Snr Sales & Marketing Manager |
Sales & Marketing Manager | Tanzania
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a premium Tanzanian travel company connecting mainland safari excellence with East African island luxury for an experienced and internationally connected ๐ฆ๐๐๐๐ฆ & ๐ ๐๐ฅ๐๐๐ง๐๐ก๐ ๐ ๐๐ก๐๐๐๐ฅ ๐Please Note - This position is Arusha based Our client is a dynamic travel company with a clear philosophy: one team, one booking, two worlds. Rooted in Tanzania and operating at the premium end of the international market, they deliver expertly coordinated safari, mountain, Zanzibar and luxury travel experiences to a discerning global audience of travel advisors, tour operators, DMCs and high-value trade partners. This is an exceptional opportunity for a commercially driven professional to take the senior revenue lead at a company where the product, culture and purpose are genuinely compelling. Reporting to the General Manager, the successful candidate will own the full commercial mandate โ developing and executing an international sales strategy across priority source markets and channels, building and managing a qualified pipeline, and activating the global trade network through key account management, foreign representation, trade shows, roadshows and FAM programmes. Working in close alignment with the Reservations & Sales Manager, this role carries direct accountability for new business acquisition, account growth, CRM performance and marketing direction, and also provides leadership to a Marketing Assistant. The commercial targets are real, the scope is broad, and the impact of the right person will be immediate. ๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐
- A minimum of 8 yearsโ senior sales experience within the luxury African travel, safari, high-end DMC or upmarket tour operations sector โ experience at leadership level is essential.
- An active, demonstrable and current international database of luxury travel advisors, tour operators and DMC contacts โ this is non-negotiable and must be genuinely productive.
- A proven track record of generating substantial revenue, opening new source markets and converting international trade relationships into confirmed, repeat bookings.
- In-depth knowledge of international travel trade structures, foreign representation models, contracting, commission structures and distribution channels.
- A confident and credible communicator with direct experience across trade shows, roadshows, sales missions, FAM trips and senior account management.
- Strong commercial acumen, CRM discipline, pipeline forecasting and analytical ability; excellent written and spoken English; flexibility for regular international travel is essential to this role.
- A relevant tertiary qualification will be advantageous โ however, proven network strength and a measurable commercial track record will carry the most weight.
- A stable work history and contactable references
Job Features
| Job Category | Sales & Marketing Manager |
Talent & Culture Manager | Gqeberha
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a luxury, conservation-focused lodge in the Eastern Cape for a passionate and people-driven ๐ง๐๐๐๐ก๐ง & ๐๐จ๐๐ง๐จ๐ฅ๐ ๐ ๐๐ก๐๐๐๐ฅ ๐PLEASE NOTE - This position is based in Gqeberha with bimonthly trips to the Lodge Our client is a remote, purpose-led luxury lodge set within a stunning wildlife environment. Rooted in the values of locality, conservation and exceptional service, this is a property where the people behind the guest experience are as important as the destination itself. For the right candidate, this live-in role offers the rare combination of meaningful HR work, a stunning natural setting, and the genuine opportunity to shape the culture of a close-knit, diverse team. Taking full ownership of the human resources function, the successful candidate will lead end-to-end recruitment with an emphasis on local community talent, oversee onboarding and employee development, and serve as the go-to point of contact for all people-related matters. Day-to-day responsibilities span performance management and coaching cycles, labour law compliance, disciplinary and grievance processes, staff wellness and engagement initiatives, and the maintenance of accurate HR records and monthly reporting. Working closely with department heads and senior leadership, this role plays a central part in building and sustaining a workplace culture that reflects the lodge's values and keeps team morale high through all seasons. ๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐
- A degree in Human Resources, Industrial Psychology or a related discipline is preferred; equivalent experience in a senior HR generalist or HR management role will be considered.
- A minimum of 3 years' HR generalist or HR management experience, ideally gained within luxury hospitality, safari, game reserve or remote lodge operations.
- Solid working knowledge of South African labour law, employment compliance and HR best practice โ the ability to apply this knowledge practically and with confidence is essential.
- A demonstrated track record of building positive working relationships across multicultural, diverse teams in dynamic or remote operational environments.
- Strong interpersonal, communication and conflict resolution skills; the ability to handle sensitive situations with discretion, consistency and professionalism.
- Highly organised with the administrative discipline to manage confidential employee records, compliance documentation, leave tracking and HR reporting accurately.
- A genuine passion for people, purpose-driven work and the hospitality industry; comfortable with โ and ideally enthusiastic about โ the realities of remote live-in lodge life.
- Contactable references with a stable employment history are essential.
Job Features
| Job Category | Talent & Culture Manager |
Management Couple | North West
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is partnering with an Ultra-Luxury private Bush Lodge located in the North West Province, to recruit an exceptional high class ๐ ๐๐ก๐๐๐๐ ๐๐ก๐ง ๐๐ข๐จ๐ฃ๐๐. The property is a high value, privately owned family lodge in a remote part of the North West, South Africa, requiring a couple who can manage its presentation, upkeep and daily operations to an exceptionally high standard. This is a complementary partnership role, with one partner leading housekeeping, interior presentation, inventory and arrival planning, and the other leading property maintenance, and contractor coordination. Together, the couple will maintain consistently high standards, coordinate people and service providers, and manage a rotational work pattern with reliable handovers. Responsibilities on the housekeeping and interior side include overseeing daily housekeeping, interior presentation and household standards, coordinating laundry and linen care, managing inventories and stock control, and preparing structured pre arrival and post departure plans in coordination with the maintenance function. Responsibilities on the maintenance side include overseeing property upkeep and handyman tasks, developing and managing a preventative maintenance plan, coordinating contractors and specialist service providers, and monitoring critical infrastructure such as power, water, pumps, generators and solar systems. Given the confidentiality expected within a high-net-worth private residential environment, the role also requires discretion, professionalism and sound judgement, along with the ability to work independently and remain calm under pressure in a remote setting. Requirements
- Candidates should have at least 5 yearsโ experience in the full management (FOH & BOH) requirements for a luxury private property, lodge, or high-end hospitality
- Relevant housekeeping, hospitality, facilities, maintenance, trade or property management qualifications are advantageous.
- Previous experience living and working in a remote location, preferably within the African bush, is required.
- One partner should have strong experience in luxury housekeeping, interior presentation, linen management and inventory control.
- The other partner should have strong property maintenance experience, including contractor coordination.
- Experience establishing preventative maintenance schedules and records.
- Valid driver's licences are required for both candidates.
- Candidates must be able to work independently, make sound practical decisions and remain calm under pressure.
- Professionalism, discretion, integrity and strong communication skills are essential.
- Strong, verifiable references and background checks are required.
Job Features
| Job Category | Management Couple |
Technical Services Manager | Northern Cape
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is partnering with a private luxury reserve in the Northern Cape to recruit an experienced and hands-on ๐ง๐๐๐๐๐ก๐๐๐ ๐ฆ๐๐ฅ๐ฉ๐๐๐๐ฆ ๐ ๐๐ก๐๐๐๐ฅ This position suits a technically strong maintenance leader who can balance guest-facing infrastructure standards with the realities of running operations in a remote, off-grid wilderness setting. The successful candidate will take ownership of the reserveโs buildings, utilities, fleet, and technical systems. Reporting to the General Manager, the role covers preventative and reactive maintenance across guest lodges, staff accommodation, and communal facilities, along with civil works and infrastructure upgrades carried out in line with eco-sensitive building practices. Core responsibilities include managing solar power, generators, and battery systems; water supply, purification, and waste management; HVAC, electrical, plumbing, and IT infrastructure; and the servicing of the reserveโs vehicle fleet and equipment. The Head of Infrastructure & Technical Services will lead and develop a team, manage the annual maintenance budget and procurement, and ensure compliance with health, safety, and environmental standards, while supporting the reserveโs broader sustainability and conservation goals. The role also plays a key part in reducing the reserveโs ecological footprint, optimising energy and water efficiency, and upholding green building practices across all operations. Requirements
- Relevant qualification in Mechanical, Electrical, or Civil Engineering, or a related field
- Minimum of 7 yearsโ senior experience in an engineering or maintenance role, within hospitality or another relevant industry
- Solid understanding of sustainable technologies, including solar energy, water filtration, waste management, and off-grid utilities
- Experience with facilities management systems and project planning tools
- Valid driverโs licence and willingness to live on-site in a remote environment
- Strong leadership, organisational, and problem-solving skills
- Flexible, hands-on, and resilient, with availability for emergencies outside standard hours
- Familiarity with conservation-driven operational principles and a commitment to sustainable resource use
- Comfortable living and working in a remote wilderness setting, with strong problem-solving ability under pressure
Job Features
| Job Category | Technical Services Manager |
Camp Management Couple | Malawi
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is assisting a well-established safari operator in Malawi in sourcing an experienced and adventurous ๐๐๐ ๐ฃ ๐ ๐๐ก๐๐๐๐ ๐๐ก๐ง ๐๐ข๐จ๐ฃ๐๐ Our client operates an exclusive, eco-conscious safari camp set on an open plain beside the Shire River in Liwonde National Park, Malawi. The camp offers an intimate guest experience centred on game drives, walking safaris and boat cruises in one of Malawi's premier wildlife areas. This is a hands-on, live-in role for a couple who together cover the full scope of camp operations โ from guest experience and hospitality to staff management, stock control, maintenance and administration. The ideal candidates will be warm, organised and self-sufficient, with a genuine passion for the African bush. ๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐
- Deliver warm, personalised guest experiences, overseeing F&B standards, menu planning, dietary requirements, activities, transfers and itineraries in conjunction with the chef and guides.
- Manage and motivate all camp staff, duty rosters, training, performance management and maintaining housekeeping and camp presentation to a high standard.
- Oversee stock control, ordering and supplier coordination for food, beverage and camp consumables; maintain accurate financial, administrative and reporting records.
- Ensure all maintenance issues (structural, mechanical, solar/power, water) are identified and resolved promptly; uphold health, safety and environmental standards throughout the camp.
- Liaise with National Parks authorities and neighbouring properties as required.
- Proven experience managing a camp or lodge, ideally as a couple and within East or Southern Africa.
- A genuine passion for hospitality, guest care and the African bush.
- Strong leadership and staff management skills, with the ability to train and motivate a small team.
- Solid administrative and financial acumen, including stock control and budgeting.
- Practical, hands-on maintenance ability is a strong advantage.
- Comfortable living and working in a remote, off-grid setting for extended periods.
- Eligibility to work in Malawi, or the ability to obtain the relevant work permit.
Job Features
| Job Category | Camp Management Couple |
Lodge General Manager | Timbavati
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is assisting a well-established safari operator in the Timbavati in sourcing an experienced ๐๐ข๐๐๐ ๐๐๐ก๐๐ฅ๐๐ ๐ ๐๐ก๐๐๐๐ฅ. Our client operates two established safari camps in the Timbavati Private Nature Reserve, one of the premier private wildlife areas bordering the Kruger National Park. The General Manager will oversee both camps, reporting directly to the owners. This is a senior, hands-on leadership role covering all aspects of lodge operations โ from guest experience, finance and human resources to housekeeping, food and beverage, procurement and maintenance. The right candidate will be operationally strong, financially astute and genuinely guest-focused, with the ability to lead teams and run two properties to a consistently high standard. ๐๐ฃ๐๐๐๐ฆ๐ ๐ก๐ข๐ง๐- This position is only open to South African residents ๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐
- Take full responsibility for the day-to-day operations of both camps โ overseeing all departments, maintaining consistent standards and making effective decisions to keep both properties running smoothly.
- Deliver exceptional guest experiences โ welcoming and hosting guests, managing complaints and service recovery, overseeing VIPs and ensuring high standards throughout all areas.
- Hold full financial accountability: monitor income, expenditure, budgets and cash flow; oversee stock takes and stock control; manage procurement and supplier relationships; and prepare monthly reporting.
- Lead and manage all lodge staff across both camps โ scheduling, performance management, training, disciplinary matters and HR compliance.
- Oversee maintenance, facilities and equipment across both properties; report regularly to owners on performance, financials, staffing and operational matters.
- Proven experience as a Lodge General Manager or senior lodge operations manager.
- Strong financial acumen โ comfortable with budgets, cost control, stock management and monthly reporting.
- Solid people leadership and HR management skills.
- Experience overseeing multiple departments simultaneously (F&B, housekeeping, maintenance, front office).
- Excellent guest relations and service recovery skills.
- Highly organised with strong administrative ability.
- Experience working in a remote safari environment.
Job Features
| Job Category | Lodge General Manager |
Maintenance Manager | Madikwe
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is assisting a 5-star private game lodge in the Madikwe Game Reserve in sourcing a hands-on and highly organised ๐ ๐๐๐ก๐ง๐๐ก๐๐ก๐๐ ๐ ๐๐ก๐๐๐๐ฅ to join their team. This is a practical, hands-on role covering the day-to-day maintenance, preventative maintenance, safety and general upkeep of the lodge, staff areas, grounds, equipment and infrastructure. The successful candidate will lead, manage and develop a team of 8 maintenance staff, setting clear expectations, delegating effectively and holding the team accountable while working collaboratively with the wider management team. The role calls for someone technically skilled, solution-oriented and proactive, who can take full ownership of the maintenance department, identify problems and find practical solutions, and keep the lodge maintained to a five-star standard with minimal disruption to guests and operations. Responsibilities
- Keeping the lodge, staff areas and grounds clean, safe and well maintained at all times.
- Planning and carrying out routine and preventative maintenance across buildings, electrics, plumbing, pools and equipment.
- Coaching and upskilling the maintenance team, with training properly recorded.
- Looking after fire safety, including equipment checks and running regular fire drills.
- Keeping tools, spares and stock organised and properly tracked.
- Taking a turn on after-hours standby, including occasional night security cover.
- Coordinating outside contractors and mechanics for jobs the team can't handle in-house.
- Pitching in wherever the lodge needs a hand, including emergencies outside normal hours.
- A background in maintenance management within a lodge, hotel or similar hospitality setting.
- Experience leading a small team and holding people accountable for their work.
- Solid, hands-on knowledge of electrical, plumbing and general building systems.
- Comfortable working with air-conditioning, pumps, pools and similar equipment; solar experience is a bonus.
- A sound grasp of health and safety practice, including fire safety and first aid.
- A self-starter who can solve problems on their own and stay level-headed under pressure.
- Comfortable with everyday computer tasks such as email and Excel.
- A valid driver's licence and around 3 years in a similar hospitality role.
Job Features
| Job Category | Maintenance Manager |
Chief Impact Officer | Johannesburg
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is assisting a leading African luxury travel and conservation group with a Johannesburg Head Office, in sourcing an experienced and commercially minded ๐๐๐๐๐ ๐๐ ๐ฃ๐๐๐ง ๐ข๐๐๐๐๐๐ฅ to join its Group Executive Committee. This is a senior Group leadership role rather than an advisory, communications or reporting function, and the successful candidate will be accountable for defining, integrating and advancing the organisation's long-term impact ambition for the Group. The role connects the Group's purpose and long-term impact commitments with strategy, capital allocation, operations, guest experience, people, brand and long-term resilience, and the successful candidate will engage credibly with the Board, shareholders, global partners, governments, communities and funders. The successful candidate will also serve as the single executive point of accountability for the Group's long-term strategic partnership with its affiliated non-profit conservation partners and will understand and promote the values of a for-profit impact model alongside the commercial success that sustains long-term impact objectives. Responsibilities
- The Chief Impact Officer will sit on the Group Executive Committee and ensure conservation, community and sustainability priorities are represented in major Group decisions.
- The successful candidate will set the Group's overall impact direction, including its long-term targets, investment priorities and how progress is measured.
- The role carries overall accountability for the organisation's key conservation partnership, shaping the joint strategy, funding arrangements and governance.
- The Chief Impact Officer will work with regional and property leadership to translate impact goals into everyday operating practice, from procurement to guest experience.
- The successful candidate will lead how the Group reports on its impact performance, ensuring the data and claims behind it stand up to external scrutiny.
- The role includes responsibility for growing external funding, including donor, philanthropic and partner relationships that support the impact agenda.
- The Chief Impact Officer will represent the organisation in high-level external settings, building relationships with governments, funders and conservation bodies.
- Minimum of 15 years of senior leadership experience in sustainability, conservation or community development, with a steady rise in seniority along the way.
- A relevant degree - a postgraduate qualification is a plus but not essential.
- Genuine C-suite or Group-level experience, comfortable working directly with Boards and shareholders.
- A track record of turning strategy into results across more than one country.
- Strong commercial and financial skills, including managing sizeable budgets and building investment cases.
- A working understanding of impact measurement and sustainability reporting standards such as IFRS, GRI and TNFD.
- A well-established international network and a visible history of representing an organisation publicly.
- Experience building relationships with major donors or funders.
- Background in luxury travel or conservation tourism is preferred but strong candidates from other sectors would be considered.
Job Features
| Job Category | Chief Impact Officer |
Restaurant Head Chef | Nairobi
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a well-established, wine-focused restaurant and hospitality group in Nairobi, Kenya, for a talented and creatively driven ๐๐๐๐ ๐๐๐๐ Our client is a distinctive culinary destination in Nairobi, operating as the flagship restaurant within a broader wine importing and distribution group that includes a wine bar and retail outlets across the city. At the heart of the restaurant's identity is a commitment to farm-to-table sourcing, premium produce, and menus designed from the wine list outward โ crafting dishes specifically to complement and elevate a carefully curated wine portfolio. This is a rare opportunity for a chef who is as passionate about what is in the glass as what is on the plate. The successful candidate will take full creative and operational ownership of the flagship kitchen โ developing seasonal, wine-led menus, leading and executing wine pairing dinners and curated tasting events, and maintaining the highest standards of quality and consistency. The role extends to quality oversight of a wine bar outlet and a staff canteen, with responsibility spanning kitchen operations, cost control, supplier relationships, and team leadership across all sites. A minimum two-year commitment is required; the company facilitates the work permit, provides a housing allowance in Nairobi, and includes an annual flight as part of the package. ๐ A food portfolio must be submitted with your application that clearly displays your creativity, innovation and attention to detail. (All images will be checked via google lens to ensure ownership) ๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐
- Between 3 and 7 or more years of professional kitchen experience, including a proven track record in a Head Chef or strong senior Sous Chef capacity.
- Food & Wine Pairing knowledge highly advantages - A genuine, demonstrable passion for food and wine pairing โ able to design menus that begin with the wine list and build dishes to complement it.
- Experience planning and executing curated dining events, wine pairing dinners, and private tastings.
- Strong operational discipline: consistency in taste, presentation, and portioning across all outlets, with a focus on efficiency and minimal wastage.
- Sound knowledge of food costing, supplier sourcing, and inventory management, with the ability to align menu decisions with commercial objectives.
- Demonstrated leadership ability with a track record of developing and mentoring kitchen teams across both creative fine dining and high-volume operational environments.
- Comfortable engaging with guests in a front-facing capacity โ able to present dishes and pairing concepts with confidence and enthusiasm.
- Formal culinary training or equivalent professional experience; Food Safety certification, or willingness to obtain one.
- Willingness to commit to a minimum two-year contract โ a work permit will be facilitated for the right candidate.
- Contactable references essential.
Job Features
| Job Category | Restaurant Head Chef |
Adventure Centre Manager | Belize
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is assisting an award-winning eco-luxury adventure and dive resort in Belize in sourcing an experienced ๐๐๐ฉ๐๐ก๐ง๐จ๐ฅ๐ ๐๐๐ก๐ง๐ฅ๐ ๐ ๐๐ก๐๐๐๐ฅ. Our client is an award-winning eco-luxury adventure and dive resort in Belize, combining high-end hospitality with an extensive portfolio of marine and inland adventure experiences. The resort is committed to exceptional service, safety, sustainability and community impact, and is consistently recognised among the top properties in the country. The Adventure Center Manager is a key operational leadership position responsible for the overall management, safety, service delivery and performance of the resort's Adventure Center โ overseeing three core areas: Marine, Inland and Concierge. This is a highly hands-on role requiring a confident and decisive leader who is equally comfortable managing people, engaging with guests, coordinating complex tour operations and taking command when an emergency occurs. Strong leadership, significant dive experience, exceptional safety awareness and the ability to remain calm and decisive in emergency situations are essential. ๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐
- Lead daily operations of the Adventure Center managing Marine, Inland and Concierge teams and ensuring all guest activities are professionally coordinated and delivered to the highest service and safety standards.
- Ensure marine, diving and inland programs consistently comply with SOPs and safety standards; oversee staffing, scheduling, guide readiness and coordination with external tour operators.
- Take command during medical and general emergencies โ providing first aid, coordinating guest medical situations and liaising with emergency services, doctors and decompression chamber personnel as required.
- Oversee all equipment, boats, dive gear and vehicles; coordinate preventative maintenance and ensure all gear is safe, operational and accurately recorded.
- Maintain a visible guest-facing presence โ ensuring professional briefings, exceptional service and prompt resolution of concerns throughout the adventure experience.
- Lead and develop Adventure Center supervisors and their teams through coaching, performance management and training; maintain accurate records and ensure full compliance with applicable safety, environmental and regulatory requirements.
- Significant dive experience and strong understanding of recreational diving operations and dive safety โ mandatory.
- Strong competency in medical and general emergency response; current First Aid/CPR or equivalent certification.
- Ability to remain calm, make sound decisions and lead effectively in high-pressure or emergency situations.
- Experience managing adventure, marine, diving, tour or comparable outdoor operations.
- Proven leadership and people-management experience.
- Strong organisational, logistical planning and guest-service skills.
- PADI professional-level certification or substantial professional dive-industry experience โ strongly preferred.
- Experience managing or supervising a dive centre or marine operation โ strongly preferred.
- Experience in a luxury resort, eco-lodge or high-end adventure tourism environment preferred.
- Experience working in the Caribbean, Central America or another remote tourism destination preferred.
- Willingness to work nights, weekends and holidays as operationally required.
Job Features
| Job Category | Adventure Centre Manager |
Country General Manager | Tanzania
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is recruiting on behalf of a leading luxury safari and conservation company with an established portfolio of camps and lodges across Tanzaniaโs premier wilderness destinations, for an experienced and operationally accomplished ๐๐ข๐จ๐ก๐ง๐ฅ๐ฌ ๐๐๐ก๐๐ฅ๐๐ ๐ ๐๐ก๐๐๐๐ฅ. Our client is a well-regarded luxury safari operator with a fully integrated operational model spanning lodge management, inbound DMC services, logistics, fleet, and procurement. With a growing portfolio across Tanzaniaโs most sought-after wilderness areas, they deliver exceptional safari experiences to a discerning international clientele. Deeply committed to responsible tourism, community engagement, and conservation, they represent one of East Africaโs most respected names in sustainable luxury travel. As Country General Manager, the successful candidate will provide executive operational leadership across all Tanzania business units โ camps, lodges, DMC, fleet, and support services โ ensuring these functions operate as one cohesive, high-performing business. Reporting to the Head of Operations, the role carries accountability for operational excellence, financial performance, guest experience standards, compliance, and people leadership. The Country GM will drive annual operating plans, oversee capital expenditure, lead and develop senior management teams, strengthen community and government stakeholder relationships, and ensure responsible tourism principles are embedded throughout the business. This is a hands-on leadership role for a commercially astute operator who can balance strategic thinking with on-the-ground execution across geographically dispersed teams. ๐ฅ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐
- A relevant degree in Business Administration, Hospitality Management, Tourism, or a related field; an MBA or postgraduate qualification is an advantage.
- A minimum of 10 yearsโ senior leadership experience in the hospitality or tourism sector, with at least 8 years overseeing multi-site operations.
- Extensive experience within the East African luxury safari or lodge sector is essential ๐
- Demonstrated experience managing an inbound DMC or integrated tourism business is highly desirable.
- Strong commercial, financial, and operational management skills with a proven track record of driving performance across multiple business units.
- Proven ability to lead geographically dispersed teams and deliver organisational change and operational excellence.
- Confident communicator with strong stakeholder management skills, including government bodies, local communities, and conservation authorities.
- The ability to represent a premium brand with authority, cultural sensitivity, and commercial acumen.
- Contactable references essential.
Job Features
| Job Category | Country General Manager |
Country General Manager | Uganda
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is partnering with a leading East African safari and lodge operator to recruit an experienced and professional ๐๐ข๐จ๐ก๐ง๐ฅ๐ฌ ๐๐๐ก๐๐ฅ๐๐ ๐ ๐๐ก๐๐๐๐ฅ to lead its Uganda business. ๐Please Note: Preference will be given to candidates from East Africa The Country General Manager will be responsible for the overall leadership and operational performance of the Uganda business, ensuring the effective execution of Group strategic priorities while delivering exceptional guest experiences, operational excellence and sustainable growth. Operating within a matrix structure, the role involves implementing Group strategies and policies across finance, human resources, sales and marketing, reservations and information technology within Uganda, while working closely with the Executive Committee and functional heads to ensure successful delivery. Key responsibilities include providing executive leadership across all Uganda operations, including camps, lodges, the destination management company and support services, executing the approved country budget and commercial initiatives, and driving consistent service standards and operational efficiency across all properties. The role also involves building leadership capability within the team, championing talent development and a high-performance culture, representing the business at national and regional level, and strengthening relationships with local communities, authorities and industry stakeholders. Requirements
- Relevant tertiary qualification in business, hospitality management, tourism or finance
- A postgraduate qualification or MBA would be beneficial
- At minimum of 10 years in senior leadership within multi-site safari, lodge or integrated tourism operations.
- Extensive experience gained within the East African market is highly desirable
- Solid grounding in operational and commercial management at a senior level
- A track record of leading organisational change and driving operational excellence
- Stable progressive employment history and contactable references
Job Features
| Job Category | Country General Manager |
Travel & Reservations Manager | Remote
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is partnering with a leading luxury safari operator with a portfolio of high-end bush properties in Tanzania, to recruit an experienced and extremely hands-on ๐ง๐ฅ๐๐ฉ๐๐ & ๐ฅ๐๐ฆ๐๐ฅ๐ฉ๐๐ง๐๐ข๐ก๐ฆ ๐ ๐๐ก๐๐๐๐ฅ. ๐PLEASE NOTE โ This is a Remote opportunity This role oversees the full reservations cycle across all properties, from approving quotations, itineraries, confirmations, invoices, and pro formas to ensuring bookings are accurately recorded and managed. Responsibilities include maintaining room inventories, rate sheets, cancellation policies, and booking terms, monitoring occupancy and forecast trends, and preparing regular reservations and revenue reports for management, alongside overseeing the reservations system to keep guest information handled accurately and securely. The Manager will build tailored itineraries for direct clients and agents, advise on travel seasons, routes, and multi-property combinations, and coordinate ground handling, transfers, charter flights, and other logistics. This includes ensuring guests receive clear pre-arrival information and travel documentation, liaising closely with camp managers on arrivals, departures, and special requests, and maintaining strong relationships with airlines, transfer companies, hotels, and park authorities. The Manager will also supervise and mentor a team, while staying hands-on in daily operations. Genuine travel planning experience and a strong grasp of the end-to-end guest journey are essential, as the successful candidate will lead the department in delivering accurate, efficient, and consistently high standards of service to guests and agents. Requirements
- Minimum 5 yearsโ experience in a senior reservations management role.
- Previous experience overseeing a portfolio of properties with preference for Tanzania destination exposure.
- Genuine travel planning and itinerary design experience, not reservations administration alone
- Experience leading a team, combined with an extremely hands on, closely involved working style
- Strong knowledge of Tanzania parks and tourism circuits (Ngorongoro, Serengeti, Ruaha, Selous, etc.) advantageous
- ResRequest (RR) experience is essential
- Excellent written and verbal communication skills (English essential; French an advantage)
- Strong leadership and people management skills
- Exceptional organisational skills and high attention to detail
- Ability to work under pressure and meet deadlines
- Comfortable working remotely while coordinating closely with head office and camp-based teams
- Stable employment history and contactable references
- Candidates must be free to travel to the properties when required.
Job Features
| Job Category | Travel & Reservations Manager |
Head of International Sales & DMC | Remote
๐๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐ฅ๐ฒ๐ฐ๐ฟ๐๐ถ๐๐บ๐ฒ๐ป๐ is assisting a growing luxury safari and inbound travel group in sourcing a commercially driven and professional ๐๐๐๐ ๐ข๐ ๐๐ก๐ง๐๐ฅ๐ก๐๐ง๐๐ข๐ก๐๐ ๐ฆ๐๐๐๐ฆ & ๐๐ ๐. Our client operates an inbound DMC specialising in curated Southern African itineraries for international tour operators, wholesalers and travel agents. The core focus is South Africa, covering Cape Town, the Kruger and Victoria Falls, with select East African add-ons. Alongside the DMC, the group operates a collection of luxury safari lodges in the Kruger area, with a strong international client base across the US, Europe and the Middle East, and further properties in the pipeline. This is a senior commercial role โ not a traditional lodge Sales Manager position. Our client is looking for a strong business developer and relationship builder who can actively open doors internationally, convert relationships into business and help grow the DMC and lodge client base across key source markets including the UK, Europe, USA, Middle East and India. The role may also involve building and leading a reservations and sales team as the business grows. ๐๐ฒ๐ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐
- Develop and execute the group's international sales strategy across both the inbound DMC and lodge portfolio.
- Build, manage and grow relationships with international tour operators, wholesalers and travel agents across key source markets (UK, Europe, USA, Middle East, India).
- Drive FIT, group and series business for the DMC, focusing primarily on South Africa โ Cape Town, Kruger and Victoria Falls โ with select East African add-ons.
- Contract the lodge portfolio with international partners and ensure competitive positioning in key markets.
- Represent the group at key international travel trade shows and conduct sales roadshows and market visits.
- Develop new source markets and strategic partnerships to grow international revenue.
- Build and manage a measurable international sales pipeline; report on performance against targets.
- Build and, over time, lead a reservations and sales team in support of international growth.
- Solid experience in the inbound DMC industry and preferred luxury safari and hospitality
- An established network of international travel-trade relationships, ideally across UK, Europe, USA, Middle East and/or India.
- Commercially driven โ a genuine business developer and relationship builder, not an administrative sales person.
- Proven track record of opening international doors and converting relationships into business.
- Experience with FIT, group and series business.
- Will consider a highly experienced senior candidate or a strong, ambitious International Sales Manager ready to step into a leadership role.
- Remote-working capability with willingness to travel internationally for trade shows, roadshows and client visits.
Job Features
| Job Category | Head of International Sales & DMC |